Office Chairs

Start with how long it is sat in. A chair rated for eight hours is built differently from one rated for two, and the rating is on every product page. Then the person: weight rating, back height and whether the arms need to adjust. Then the room. There are 218 chairs here from £3, so the filters are usually quicker than the scrolling.

That the chair is built to be sat in by different people all day, every day, rather than by one person in the evening. It shows up in the foam, the mechanism and the fabric rub test rather than in the photograph, and it is the reason an office chair costs more than a similar-looking one from a domestic shop.

The number of hours a day the maker builds the chair to take. Eight hours is a full-time desk chair. Two to six hours covers visitor, meeting and breakout seating. Twenty-four hours means shift work: control rooms, dispatch desks, anywhere the chair never gets to cool down. Ratings across this category run from two hours to twenty-four.

Every chair has one and it is on the page. Across this category they run from 100kg up to 1200kg. If somebody is near the limit of an ordinary chair, the heavy duty range is built for it rather than being simply a bigger seat.

No, and it is worth telling us: twenty items or more gets planned and quoted as one job, covering the chairs, the delivery and the installation. It is also worth ordering one first and sitting in it, because a chair nobody likes is expensive twenty times over.

Standard delivery is free on everything, and most of it lands inside a week. Express delivery is offered on much of the range, priced per item on the product page, and gets an order to you within two working days if you place it before 5pm. 89 of the 218 products here are made to order rather than stocked, and those take 10 to 15 working days. The product page says which, and shows the date it will arrive by before you pay.

Yes, on 194 of the 218 products here. The crew deliver it, build it, put it where you want it and take the packaging away. It starts at £17.95 an item and the exact price is on each product page. Installs usually happen within about 10 working days, and the team agree the day with you rather than simply turning up.

Most of it arrives flat-packed, with the instructions and fittings in the box. If you would rather not build it, pre-assembled delivery and installation are offered on much of the range and priced per item on the product page.

Each product carries the manufacturer's warranty and the period is stated on that product's page, often broken down by part: the structure for one length of time, the mechanism and the fabric for another. If something fails inside the warranty, report it from your order page and we deal with the manufacturer for you.

140 of the 218 products in this category have a 3D model on the page rather than only photographs. The viewer spins the actual model, and changing a colour or a size on the page changes the model with it, which is worth doing before committing a whole room to a finish.

On stocked items, yes: tell us within 14 days of receiving them and raise it from your order page, with the goods unused and back in their packaging. 90 of the 218 products here are made to order, though, and those cannot be cancelled once acknowledged or returned because you have changed your mind. Each product page says which it is before you buy.