Reception & Waiting Areas

Somewhere to sit, somewhere to put a coffee, and something to look at that is not a wall. This collection is 46 listings from £38: sofas, tub chairs, accent armchairs, modular islands and the coffee tables to go in front of them.

Count the busiest ten minutes rather than the average. A waiting area that runs out of chairs at the wrong moment is the impression people take away. Leave a clear route to the desk and do not line every wall, because a room of chairs facing inwards is uncomfortable to sit in.

You can, and it will look tired within a year. Reception furniture is sat on by strangers all day, which is what contract foam, frames and fabric are built for. It is also the first thing a visitor judges you by.

Pick the seating first, then take the frame colour and finish through to the tables. Our soft seating and coffee tables share finishes and frame colours, so the two can be ordered to agree rather than to nearly agree.

By hand, against what each product's own specification actually says rather than by a rule that guesses from the name. There are 46 listings in it at the moment, from £38. It is a curated selection rather than an automatic one, so if you think something obvious is missing, tell us and we will look.

Standard delivery is free on everything, and most of it lands inside a week. Express delivery is offered on much of the range, priced per item on the product page, and gets an order to you within two working days if you place it before 5pm. 21 of the 46 products here are made to order rather than stocked, and those take 10 to 15 working days. The product page says which, and shows the date it will arrive by before you pay.

Yes, on everything here. The crew deliver it, build it, put it where you want it and take the packaging away. Installs usually happen within about 10 working days, and the team agree the day with you rather than simply turning up.

Guarantees across this collection run from 5 to 10 years, depending on the product and the part, and the figure is on every product page. Structure, mechanism, electrics, and fabric and foam are often covered for different lengths of time. If something fails inside the warranty, report it from your order page and we deal with the manufacturer for you.

29 of the 46 products in this collection have a 3D model on the page rather than only photographs. The viewer spins the actual model, and changing a colour or a size on the page changes the model with it, which is worth doing before committing a whole room to a finish.

On stocked items, yes: tell us within 14 days of receiving them and raise it from your order page, with the goods unused and back in their packaging. Sixteen of the 46 products here are made to order, though, and those cannot be cancelled once acknowledged or returned because you have changed your mind. Each product page says which it is before you buy.

Yes. For twenty items or more, or anything with a complication like a mezzanine or a lift that argues back, we plan the job and give you one quote covering the goods, delivery and installation. Ring 0208 138 0512 or email [email protected] with a rough list or a floor plan.