Call Centre Furniture

Density, acoustics and seating rated for the long shift. 88 listings from £11: rows of bench desks, acoustic screening, chairs built for eight or twenty-four hours, and cable management, because forty workstations of loose leads is nobody's idea of a good Monday.

Check the hour rating before anything else. Eight hours for single-shift work; twenty-four hour rated if the seat never empties between shifts, because the foam and the mechanism are built differently. Buy one first and have somebody sit in it for a day before ordering fifty.

Screens between and across the desks first, which is the cheapest and most effective step. Then wall or ceiling absorption if the room is hard-surfaced. The aim is that the person opposite can hear their own caller, not silence.

Bench desks at 120cm to 140cm per person is the usual density, back-to-back to halve the frame cost and keep runs tidy. Allow about a metre behind each chair. Send us a floor plan and we will work out what fits and quote it as one job.

By hand, against what each product's own specification actually says rather than by a rule that guesses from the name. There are 88 listings in it at the moment, from £11. It is a curated selection rather than an automatic one, so if you think something obvious is missing, tell us and we will look.

Standard delivery is free on everything, and most of it lands inside a week. Express delivery is offered on much of the range, priced per item on the product page, and gets an order to you within two working days if you place it before 5pm. 37 of the 88 products here are made to order rather than stocked, and those take 10 to 15 working days. The product page says which, and shows the date it will arrive by before you pay.

Yes, on 74 of the 88 products here. The crew deliver it, build it, put it where you want it and take the packaging away. Installs usually happen within about 10 working days, and the team agree the day with you rather than simply turning up.

Guarantees across this collection run from 1 to 10 years, depending on the product and the part, and the figure is on every product page. Structure, mechanism, electrics, and fabric and foam are often covered for different lengths of time. If something fails inside the warranty, report it from your order page and we deal with the manufacturer for you.

54 of the 88 products in this collection have a 3D model on the page rather than only photographs. The viewer spins the actual model, and changing a colour or a size on the page changes the model with it, which is worth doing before committing a whole room to a finish.

On stocked items, yes: tell us within 14 days of receiving them and raise it from your order page, with the goods unused and back in their packaging. 39 of the 88 products here are made to order, though, and those cannot be cancelled once acknowledged or returned because you have changed your mind. Each product page says which it is before you buy.

Yes. For twenty items or more, or anything with a complication like a mezzanine or a lift that argues back, we plan the job and give you one quote covering the goods, delivery and installation. Ring 0208 138 0512 or email [email protected] with a rough list or a floor plan.