Acoustic Panels

They absorb sound rather than blocking it. That will not make a room silent, and anyone selling you silence is selling something else. What it does is cut the reflections off hard walls, glass and ceilings, so speech stops carrying across the floor and the room gets less tiring to sit in by mid-afternoon.

PET felt, which is made from recycled plastic bottles. It is the material most acoustic panels are made of now, and it is the reason these can be both sound-absorbing and recyclable rather than one or the other.

More surface area absorbs more sound, and the honest answer is that it depends on the room: hard floors, glass and plasterboard all push the number up. Start with the wall people talk towards, or the ceiling above the noisiest cluster of desks, and add from there. If you want it worked out properly rather than guessed, send us a floor plan.

Both are in this range, and the shapes run from plain rectangles to circles, hexagons, triangles and diamonds, so they can be laid out as a pattern rather than a grid of squares. There are 7 sets here, from £49.

They are made to order in the design and finish you pick, so nothing sits on a shelf waiting. Allow 10 to 15 working days, and note that made-to-order pieces cannot be cancelled or returned once the order is acknowledged.

Most of it arrives flat-packed, with the instructions and fittings in the box. If you would rather not build it, pre-assembled delivery and installation are offered on much of the range and priced per item on the product page.

Guarantees across this category run to 10 years, depending on the product and the part, and the figure is on every product page. Structure, mechanism, electrics, and fabric and foam are often covered for different lengths of time. If something fails inside the warranty, report it from your order page and we deal with the manufacturer for you.

Six of the 7 products in this category have a 3D model on the page rather than only photographs. The viewer spins the actual model, and changing a colour or a size on the page changes the model with it, which is worth doing before committing a whole room to a finish.

On stocked items, yes: tell us within 14 days of receiving them and raise it from your order page, with the goods unused and back in their packaging. Most of this range is made to order, though, and made-to-order goods cannot be cancelled once acknowledged or returned because you have changed your mind. Each product page says which it is before you buy.

Yes. For twenty items or more, or anything with a complication like a mezzanine or a lift that argues back, we plan the job and give you one quote covering the goods, delivery and installation. Ring 0208 138 0512 or email [email protected] with a rough list or a floor plan.