# White Office Furniture | White Desks, Storage & Tables

> The finish that makes a room look larger than the floor plan suggests. 146 listings in the White Office Furniture range at Deskwell. Everything in it matches, and every page carries the full spec,…

- URL: https://deskwell.co.uk/shop/collections/white-office-furniture
- Type: Product collection
- Last updated: 2026-09-11

## About

The finish that makes a room look larger than the floor plan suggests. White desks, storage, screens and tables, plus white frames and legs wherever the range offers them.

## Products

| Product | Price |
| --- | --- |
| [Impulse Lockable Office Storage Cupboard in Four Heights](https://deskwell.co.uk/impulse-lockable-office-storage-cupboard-in-four-heights) | £135.00 ex. VAT |
| [Impulse Desk High 3 Drawer Office Pedestal](https://deskwell.co.uk/impulse-desk-high-3-drawer-office-pedestal) | £139.00 ex. VAT |
| [Impulse Mobile Under Desk Pedestal with 2 or 3 Drawers](https://deskwell.co.uk/impulse-mobile-under-desk-pedestal-with-2-or-3-drawers) | £120.00 ex. VAT |
| [Impulse Office Bookcase with Adjustable Shelves in 13 Finishes](https://deskwell.co.uk/impulse-office-bookcase-with-adjustable-shelves-in-13-finishes) | £106.00 ex. VAT |
| [Impulse Cantilever Rectangular Office Desk](https://deskwell.co.uk/impulse-cantilever-rectangular-office-desk) | £108.00 ex. VAT |
| [Impulse Straight Training Room and Meeting Table](https://deskwell.co.uk/impulse-straight-training-room-and-meeting-table) | £82.00 ex. VAT |
| [Impulse Under Desk 3 Drawer Office Pedestal in Standard or Slimline Widths](https://deskwell.co.uk/impulse-under-desk-3-drawer-office-pedestal-in-standard-or-slimline-widths) | £152.00 ex. VAT |
| [Impulse Desk High Lockable Office Cupboard in 13 Finishes](https://deskwell.co.uk/impulse-desk-high-lockable-office-cupboard-in-13-finishes) | £144.00 ex. VAT |
| [Air Dual Motor Electric Height Adjustable Standing Desk](https://deskwell.co.uk/air-dual-motor-electric-height-adjustable-standing-desk) | £413.00 ex. VAT |
| [Impulse Lockable Wood Finish Office Filing Cabinet](https://deskwell.co.uk/impulse-lockable-wood-finish-office-filing-cabinet) | £180.00 ex. VAT |
| [Impulse Round Breakout and Meeting Table](https://deskwell.co.uk/impulse-round-breakout-and-meeting-table) | £119.00 ex. VAT |
| [Steel Mobile Under Desk Pedestal with 3 Lockable Drawers](https://deskwell.co.uk/steel-mobile-under-desk-pedestal-with-3-lockable-drawers) | £136.00 ex. VAT |
| [Impulse Cantilever Crescent Corner Office Desk](https://deskwell.co.uk/impulse-cantilever-crescent-corner-office-desk) | £159.00 ex. VAT |
| [Impulse Post Leg Boardroom Meeting Table](https://deskwell.co.uk/impulse-post-leg-boardroom-meeting-table) | £241.00 ex. VAT |
| [Nola Italian Style Leather Executive Office Chair in Black or White](https://deskwell.co.uk/nola-italian-style-leather-executive-office-chair-in-black-or-white) | £108.00 ex. VAT |
| [Italia Round Bar Height Poseur Table with Trumpet Base](https://deskwell.co.uk/italia-round-bar-height-poseur-table-with-trumpet-base) | £167.00 ex. VAT |
| [Impulse Arrowhead Leg Boardroom Meeting Table](https://deskwell.co.uk/impulse-arrowhead-leg-boardroom-meeting-table) | £241.00 ex. VAT |
| [Qube by Bisley Two Drawer Steel Filing Cabinet](https://deskwell.co.uk/qube-by-bisley-two-drawer-steel-filing-cabinet) | £170.00 ex. VAT |
| [Impulse Panel End Rectangular Office Desk](https://deskwell.co.uk/impulse-panel-end-rectangular-office-desk) | £108.00 ex. VAT |
| [Evolve Plus Single Starter Bench Desk Workstation for One Person](https://deskwell.co.uk/evolve-plus-single-starter-bench-desk-workstation-for-one-person) | £170.00 ex. VAT |
| [Impulse Rectangular Folding Table 120cm to 180cm](https://deskwell.co.uk/impulse-rectangular-folding-table-120cm-to-180cm) | £174.00 ex. VAT |
| [Impulse Tall Open Shelves Office Cupboard with Optional Doors](https://deskwell.co.uk/impulse-tall-open-shelves-office-cupboard-with-optional-doors) | £226.00 ex. VAT |
| [Impulse Panel End Rectangular Office Desk with Storage](https://deskwell.co.uk/impulse-panel-end-rectangular-office-desk-with-storage) | £194.00 ex. VAT |
| [Impulse Cantilever Rectangular Office Desk with Storage](https://deskwell.co.uk/impulse-cantilever-rectangular-office-desk-with-storage) | £194.00 ex. VAT |
| [Oslo Oval Wooden Leg Boardroom Meeting Table](https://deskwell.co.uk/oslo-oval-wooden-leg-boardroom-meeting-table) | £342.00 ex. VAT |
| [X-Tra!Line Dry Wipe Whiteboard 45 x 60cm to 240 x 120cm](https://deskwell.co.uk/x-traline-dry-wipe-whiteboard-45-x-60cm-to-240-x-120cm) | £31.00 ex. VAT |
| [Qube Steel Office Filing Cabinet in 25 Colours](https://deskwell.co.uk/qube-steel-office-filing-cabinet-in-25-colours) | £144.00 ex. VAT |
| [Desire Split Panel Leather Executive Office Chair in Black or White](https://deskwell.co.uk/desire-split-panel-leather-executive-office-chair-in-black-or-white) | £167.00 ex. VAT |
| [Impulse Side Filer Lateral Filing Cabinet with Two Drawers](https://deskwell.co.uk/impulse-side-filer-lateral-filing-cabinet-with-two-drawers) | £249.00 ex. VAT |
| [Zure High Back White Shell Fabric Executive Office Chair](https://deskwell.co.uk/zure-high-back-white-shell-fabric-executive-office-chair) | £335.00 ex. VAT |
| [Air Lite Height Adjustable Standing Desk with Cable Ports](https://deskwell.co.uk/air-lite-height-adjustable-standing-desk-with-cable-ports) | £192.00 ex. VAT |
| [Florence Four Leg White Shell Stacking Visitor Chair](https://deskwell.co.uk/florence-four-leg-white-shell-stacking-visitor-chair) | £88.00 ex. VAT |
| [Impulse Panel End Crescent Corner Office Desk](https://deskwell.co.uk/impulse-panel-end-crescent-corner-office-desk) | £159.00 ex. VAT |
| [Italia Round Coffee Table on a Trumpet Pillar Base](https://deskwell.co.uk/italia-round-coffee-table-on-a-trumpet-pillar-base) | £162.00 ex. VAT |
| [Qube Steel Side Tambour Office Cupboard with Shelves](https://deskwell.co.uk/qube-steel-side-tambour-office-cupboard-with-shelves) | £259.00 ex. VAT |
| [Qube Steel 2-Door Stationery Office Cupboard with Shelves](https://deskwell.co.uk/qube-steel-2-door-stationery-office-cupboard-with-shelves) | £173.00 ex. VAT |
| [Impulse Coffee Table with Arrowhead Legs](https://deskwell.co.uk/impulse-coffee-table-with-arrowhead-legs) | £106.00 ex. VAT |
| [Zure High Back Black Shell Mesh Executive Office Chair](https://deskwell.co.uk/zure-high-back-black-shell-mesh-executive-office-chair) | £335.00 ex. VAT |
| [Impulse Semi-Circle Training Room and Meeting Table](https://deskwell.co.uk/impulse-semi-circle-training-room-and-meeting-table) | £52.00 ex. VAT |
| [Evolve Plus Back-to-Back Bench Desk Workstation for 2, 4 or 6 People](https://deskwell.co.uk/evolve-plus-back-to-back-bench-desk-workstation-for-2-4-or-6-people) | £371.00 ex. VAT |
| [Flex Task Operator Office Chair with Gel Padded Arms](https://deskwell.co.uk/flex-task-operator-office-chair-with-gel-padded-arms) | £249.00 ex. VAT |
| [Evolve and Impulse Plus Bench Desk Divider Screen](https://deskwell.co.uk/evolve-and-impulse-plus-bench-desk-divider-screen) | £81.00 ex. VAT |
| [Impulse Flip-Top Rectangular Meeting Table](https://deskwell.co.uk/impulse-flip-top-rectangular-meeting-table) | £261.00 ex. VAT |
| [Impulse Fixed Under Desk Pedestal with 2 or 3 Drawers](https://deskwell.co.uk/impulse-fixed-under-desk-pedestal-with-2-or-3-drawers) | £122.00 ex. VAT |
| [High Gloss Writable Dry Wipe Boardroom Meeting Table](https://deskwell.co.uk/high-gloss-writable-dry-wipe-boardroom-meeting-table) | £471.00 ex. VAT |
| [Air Steel Under Desk Modesty Panel](https://deskwell.co.uk/air-steel-under-desk-modesty-panel) | £55.00 ex. VAT |
| [Impulse Cable Managed Rectangular Office Desk](https://deskwell.co.uk/impulse-cable-managed-rectangular-office-desk) | £158.00 ex. VAT |
| [Impulse Single Starter Bench Desk Workstation for One Person](https://deskwell.co.uk/impulse-single-starter-bench-desk-workstation-for-one-person) | £170.00 ex. VAT |
| [Florence White Shell High Bar Stool with Fabric Seat](https://deskwell.co.uk/florence-white-shell-high-bar-stool-with-fabric-seat) | £144.00 ex. VAT |
| [Oslo Single Starter White Bench Desk Workstation for One Person](https://deskwell.co.uk/oslo-single-starter-white-bench-desk-workstation-for-one-person) | £254.00 ex. VAT |
| [High Gloss Twin Lockable Office Cupboards with Credenza Top](https://deskwell.co.uk/high-gloss-twin-lockable-office-cupboards-with-credenza-top) | £773.00 ex. VAT |
| [Italia Trumpet Base D-End Boardroom Meeting Table](https://deskwell.co.uk/italia-trumpet-base-d-end-boardroom-meeting-table) | £351.00 ex. VAT |
| [Franken Monthly Planner Day Grid Magnetic Whiteboard 90 x 60cm](https://deskwell.co.uk/franken-monthly-planner-day-grid-magnetic-whiteboard-90-x-60cm) | £85.00 ex. VAT |
| [Evolve Plus Single Row Bench Desk Workstation for 2 or 3 People](https://deskwell.co.uk/evolve-plus-single-row-bench-desk-workstation-for-2-or-3-people) | £314.00 ex. VAT |
| [Impulse Square Breakout and Training Table with Post Leg](https://deskwell.co.uk/impulse-square-breakout-and-training-table-with-post-leg) | £139.00 ex. VAT |
| [High Gloss Lockable Desk High Office Cupboard on Chrome Legs](https://deskwell.co.uk/high-gloss-lockable-desk-high-office-cupboard-on-chrome-legs) | £339.00 ex. VAT |
| [Impulse Trapezium Training Room and Breakout Table](https://deskwell.co.uk/impulse-trapezium-training-room-and-breakout-table) | £48.00 ex. VAT |
| [Brixworth UK Crafted 2 and 3 Seater Office Sofa](https://deskwell.co.uk/brixworth-uk-crafted-2-and-3-seater-office-sofa) | £692.00 ex. VAT |
| [Air Back-to-Back Electric Height Adjustable Bench Desk](https://deskwell.co.uk/air-back-to-back-electric-height-adjustable-bench-desk) | £781.00 ex. VAT |
| [Free Standing Desk Screen Clamp Brackets, Set of 2](https://deskwell.co.uk/free-standing-desk-screen-clamp-brackets-set-of-2) | £12.00 ex. VAT |
| [Impulse Desk High Office Bookcase in 13 Finishes](https://deskwell.co.uk/impulse-desk-high-office-bookcase-in-13-finishes) | £133.00 ex. VAT |
| [Impulse Plus Rectangular Flip-Top Table 120cm to 180cm](https://deskwell.co.uk/impulse-plus-rectangular-flip-top-table-120cm-to-180cm) | £180.00 ex. VAT |
| [Italia Square Bar Height Poseur Table with Trumpet Base](https://deskwell.co.uk/italia-square-bar-height-poseur-table-with-trumpet-base) | £171.00 ex. VAT |
| [Fleur Smart Storage White Rotating Rectangular Home Office Desk](https://deskwell.co.uk/fleur-smart-storage-white-rotating-rectangular-home-office-desk) | £335.00 ex. VAT |
| [Florence Sled Frame White Shell Fabric Visitor Chair](https://deskwell.co.uk/florence-sled-frame-white-shell-fabric-visitor-chair) | £103.00 ex. VAT |
| [Qube 1800mm High Triple Locking Steel Staff Locker](https://deskwell.co.uk/qube-1800mm-high-triple-locking-steel-staff-locker) | £151.00 ex. VAT |
| [Small C-Style Desk Screen Clamps, Set of 2](https://deskwell.co.uk/small-c-style-desk-screen-clamps-set-of-2) | £11.00 ex. VAT |
| [Impulse Semi-Circle Folding Meeting Table 160cm](https://deskwell.co.uk/impulse-semi-circle-folding-meeting-table-160cm) | £194.00 ex. VAT |
| [Impulse Cable Managed Cantilever Crescent Corner Office Desk](https://deskwell.co.uk/impulse-cable-managed-cantilever-crescent-corner-office-desk) | £227.00 ex. VAT |
| [Air Lite Scalloped Edge Height Adjustable Standing Desk](https://deskwell.co.uk/air-lite-scalloped-edge-height-adjustable-standing-desk) | £247.00 ex. VAT |
| [Italia Rectangular Bar Height Poseur Table with Silver Frame](https://deskwell.co.uk/italia-rectangular-bar-height-poseur-table-with-silver-frame) | £300.00 ex. VAT |
| [Qube Multi Purpose Steel Storage Shelf](https://deskwell.co.uk/qube-multi-purpose-steel-storage-shelf) | £20.00 ex. VAT |
| [Brixworth UK Crafted Soft Seating Reception Armchair](https://deskwell.co.uk/brixworth-uk-crafted-soft-seating-reception-armchair) | £447.00 ex. VAT |
| [Impulse Height Adjustable D-End Boardroom Table](https://deskwell.co.uk/impulse-height-adjustable-d-end-boardroom-table) | £516.00 ex. VAT |
| [Impulse Mobile Lockable Office Cupboard on Castors](https://deskwell.co.uk/impulse-mobile-lockable-office-cupboard-on-castors) | £171.00 ex. VAT |
| [Italia Square Coffee Table on a Trumpet Pillar Base](https://deskwell.co.uk/italia-square-coffee-table-on-a-trumpet-pillar-base) | £161.00 ex. VAT |
| [Oslo Single Row White Bench Desk Workstation for 2 or 3 People](https://deskwell.co.uk/oslo-single-row-white-bench-desk-workstation-for-2-or-3-people) | £425.00 ex. VAT |
| [Evolve Plus Back-to-Back Bench Desk Extension Kit for Two Workstations](https://deskwell.co.uk/evolve-plus-back-to-back-bench-desk-extension-kit-for-two-workstations) | £306.00 ex. VAT |
| [Air Back-to-Back Scalloped Edge Height Adjustable Bench Desk](https://deskwell.co.uk/air-back-to-back-scalloped-edge-height-adjustable-bench-desk) | £915.00 ex. VAT |
| [High Gloss Writable Height Adjustable Boardroom Table](https://deskwell.co.uk/high-gloss-writable-height-adjustable-boardroom-table) | £599.00 ex. VAT |
| [Cosmo Hi Rise Draughtsman Chair with Adjustable Footrest](https://deskwell.co.uk/cosmo-hi-rise-draughtsman-chair-with-adjustable-footrest) | £111.00 ex. VAT |
| [Zure High Back White Shell Elastomer Executive Office Chair](https://deskwell.co.uk/zure-high-back-white-shell-elastomer-executive-office-chair) | £335.00 ex. VAT |
| [Brixworth UK Crafted Modular Office Seating Unit](https://deskwell.co.uk/brixworth-uk-crafted-modular-office-seating-unit) | £306.00 ex. VAT |
| [Impulse Trapezium Folding Table for Group Layouts](https://deskwell.co.uk/impulse-trapezium-folding-table-for-group-layouts) | £194.00 ex. VAT |
| [Italia High Gloss Writable Barrel Boardroom Table](https://deskwell.co.uk/italia-high-gloss-writable-barrel-boardroom-table) | £570.00 ex. VAT |
| [Florence White Shell Fabric Visitor Chair with Chrome 5-Star Base](https://deskwell.co.uk/florence-white-shell-fabric-visitor-chair-with-chrome-5-star-base) | £103.00 ex. VAT |
| [Impulse Cable Managed Rectangular Office Desk with Storage](https://deskwell.co.uk/impulse-cable-managed-rectangular-office-desk-with-storage) | £266.00 ex. VAT |
| [Impulse Single Row Bench Desk Workstation for 2 or 3 People](https://deskwell.co.uk/impulse-single-row-bench-desk-workstation-for-2-or-3-people) | £314.00 ex. VAT |
| [Impulse Back-to-Back Bench Desk Workstation for 2, 4 or 6 People](https://deskwell.co.uk/impulse-back-to-back-bench-desk-workstation-for-2-4-or-6-people) | £371.00 ex. VAT |
| [Franken Magnetic Glass Whiteboard 180 x 120cm in Optical White](https://deskwell.co.uk/franken-magnetic-glass-whiteboard-180-x-120cm-in-optical-white) | £358.00 ex. VAT |
| [Zure High Back White Shell Mesh Executive Office Chair](https://deskwell.co.uk/zure-high-back-white-shell-mesh-executive-office-chair) | £335.00 ex. VAT |
| [Italia Rectangular Bar Height Poseur Table with Black Frame](https://deskwell.co.uk/italia-rectangular-bar-height-poseur-table-with-black-frame) | £300.00 ex. VAT |
| [Impulse Round Coffee Table with Metal Frame](https://deskwell.co.uk/impulse-round-coffee-table-with-metal-frame) | £93.00 ex. VAT |
| [Impulse Storage Handles Set of 4 in White, Black or Silver](https://deskwell.co.uk/impulse-storage-handles-set-of-4-in-white-black-or-silver) | £14.00 ex. VAT |
| [Impulse Cantilever Scalloped Rectangular Office Desk](https://deskwell.co.uk/impulse-cantilever-scalloped-rectangular-office-desk) | £143.00 ex. VAT |
| [Cosmo Recycled Plastic Cantilever Meeting Chair](https://deskwell.co.uk/cosmo-recycled-plastic-cantilever-meeting-chair) | £85.00 ex. VAT |
| [Air Scalloped Edge Electric Height Adjustable Standing Desk](https://deskwell.co.uk/air-scalloped-edge-electric-height-adjustable-standing-desk) | £413.00 ex. VAT |
| [Brixworth White Frame Office Privacy Booth with Table](https://deskwell.co.uk/brixworth-white-frame-office-privacy-booth-with-table) | £1,600.00 ex. VAT |
| [X-Tra!Line Tripod Projection Screen 150cm or 180cm Matt White](https://deskwell.co.uk/x-traline-tripod-projection-screen-150cm-or-180cm-matt-white) | £120.00 ex. VAT |
| [Franken ValueLine Melamine Dry Wipe Whiteboard 150 x 100cm](https://deskwell.co.uk/franken-valueline-melamine-dry-wipe-whiteboard-150-x-100cm) | £90.00 ex. VAT |

## Questions and answers

#### What is in this collection?

146 listings from £11: white desks, storage, screens and tables, plus white frames and legs wherever the range offers them. It is the largest finish collection we have, because white goes with most things.

#### Does white really make a room look bigger?

It reflects more light, so a room with white furniture reads as larger and brighter than the same room in walnut. Combined with cantilever legs, so you can see the floor under the desks, it is the cheapest way to make a small office feel less tight.

#### Does white show every mark?

It shows marks more than a wood effect does, which is the honest trade-off. These are MFC tops that wipe clean, so it is a question of wiping them rather than of permanent damage. In a workshop or a canteen, a wood effect will look better on an average Tuesday.

#### Can I have white frames as well as white tops?

On most of the desks and tables here, yes: frame colour is picked separately from the top, so you can have white on white, or a white top on a black or silver frame if you would rather the frame did the work.

#### How is this collection put together?

By hand, against what each product's own specification actually says rather than by a rule that guesses from the name. There are 146 listings in it at the moment, from £11. It is a curated selection rather than an automatic one, so if you think something obvious is missing, tell us and we will look.

#### How long does delivery take?

Standard delivery is free on everything, and most of it lands inside a week. Express delivery is offered on much of the range, priced per item on the product page, and gets an order to you within two working days if you place it before 5pm. 35 of the 146 products here are made to order rather than stocked, and those take 10 to 15 working days. The product page says which, and shows the date it will arrive by before you pay.

#### Do you offer installation?

Yes, on 140 of the 146 products here. The crew deliver it, build it, put it where you want it and take the packaging away. Installs usually happen within about 10 working days, and the team agree the day with you rather than simply turning up.

#### What warranty does it come with?

Guarantees across this collection run from 2 to 25 years, depending on the product and the part, and the figure is on every product page. Structure, mechanism, electrics, and fabric and foam are often covered for different lengths of time. If something fails inside the warranty, report it from your order page and we deal with the manufacturer for you.

#### Can I see it in 3D?

87 of the 146 products in this collection have a 3D model on the page rather than only photographs. The viewer spins the actual model, and changing a colour or a size on the page changes the model with it, which is worth doing before committing a whole room to a finish.

#### Can I change my mind after ordering?

On stocked items, yes: tell us within 14 days of receiving them and raise it from your order page, with the goods unused and back in their packaging. 30 of the 146 products here are made to order, though, and those cannot be cancelled once acknowledged or returned because you have changed your mind. Each product page says which it is before you buy.

#### Can you quote for a whole office?

Yes. For twenty items or more, or anything with a complication like a mezzanine or a lift that argues back, we plan the job and give you one quote covering the goods, delivery and installation. Ring 0208 138 0512 or email hi@deskwell.co.uk with a rough list or a floor plan.

#### Do I have to be a business to buy from you?

Yes. Checkout asks you to confirm that you are buying for your business, trade or profession rather than as a consumer, and it asks for a company name. That is why prices are shown without VAT and why the terms read the way they do. Sole traders and home-based businesses count, and so does an employer buying a desk for somebody working from home.

#### Do your prices include VAT?

No. Every price on the site is shown excluding VAT, because most of our customers reclaim it. VAT is added at checkout and the total you actually pay is on screen before you confirm anything. A VAT invoice follows once the order is complete. Our VAT number is GB 525 3667 81.

#### How do I pay?

Payment is due in full when you order, and the methods available to you are shown at checkout. If you pay by bank transfer, your order is not accepted and the lead time does not start until cleared funds reach our account, so it is worth sending it the same day.

#### Can I pay on account, or on 30 day terms?

No. We take payment before the order goes to the supplier, so there is no credit account to open and no application to fill in. It keeps our prices where they are, and it means nothing is waiting on a credit check while you are waiting for furniture.

#### Can I put a purchase order number on the order?

Yes. There is a Purchase Order Number box at checkout, and what you type there carries through to the paperwork so your accounts team can match it up.

#### Do I need an account to order?

No, you can check out as a guest. You will still be able to see the order afterwards: go to Track Order, give the order number and the delivery postcode, and you get the same order page an account holder sees, with the same buttons for returns, cancellations and damage reports. Making an account simply saves typing the address again next time.

#### How much is delivery?

Standard delivery is free on everything, whatever the size of the order. The paid options are upgrades on top of that: express, pre-assembled and installation, each priced per item and shown on the product page before you add anything to the basket. Where an option is not shown on a product, it is not available for that product.

#### Do you deliver everywhere in the UK?

We deliver across mainland UK. A number of postcodes sit outside the standard service: Northern Ireland, the Scottish Highlands and Islands, the Isle of Man, the Channel Islands, the Isle of Wight and the Isles of Scilly. We can usually still get furniture to those places, but it has to be quoted rather than booked from the site, so ring 0208 138 0512 or email hi@deskwell.co.uk before you order.

#### Will the delivery crew bring it inside?

Standard delivery is to the door, flat-packed. If you want it carried in and built, choose pre-assembled delivery or installation on the product page. Whichever you pick, the crew ring roughly 30 to 60 minutes before they arrive, so you are not waiting by the window all morning.

#### Can I change my delivery date?

Yes, but not on the day. Our courier partner Furdeco plan their routes in advance, so the three hour slot cannot be moved once the van is out. To rebook for another day, ring Furdeco on 0121 285 5255 with your tracking number and pick a time that suits you. Larger deliveries and installations get a call from our logistics team first anyway, so the day is agreed with you rather than sprung on you.

#### Can I tell the driver how to find us?

Yes, and it is worth doing. There is a box on the delivery step at checkout, 500 characters, for anything the crew needs to know: where a lorry can park, which floor you are on and whether there is a lift, loading bay hours, a gate code, a one-way system the satnav has never heard of, and who to ask for. It travels with the order rather than sitting in a note at our end. It cannot be edited once the order is placed, so if something changes, ring 0208 138 0512 with your order number.

#### What happens if I miss the delivery?

The courier team will contact you to arrange another date, or you can ring Furdeco on 0121 285 5255 with your tracking number and rebook it yourself. Worth avoiding if you can: a failed delivery costs from £10 an item, plus storage if the order has to go back to a warehouse. A gate code in the delivery instructions box costs nothing.

#### Can you take the old furniture away?

Yes, we run a removal and recycling service, quoted per job. It has to be booked before delivery day, because the crew can only take away what they have been booked and equipped to take. Tell us what is going when you order and the swap happens in one visit rather than two.

#### Can I return something?

Tell us within 14 days of receiving it and we will look at it. Go to your order page, either signed in or through Track Order with the order number and delivery postcode, and raise the return there. The goods have to be unused and back in their original boxes, or packed well enough to survive the journey. If you send them back yourself there is no handling charge at all and carriage is at your cost. If you would rather we collected, we may charge up to £35 an item, and we tell you the figure before we collect. Anything you paid for on top, like express delivery or installation, is not refunded, because those services were already carried out.

#### Can I cancel an order?

Ask as soon as you can, from your order page. Before anything is dispatched we can often cancel it, though where costs have already been incurred with the supplier we may deduct those before refunding the balance. Once something has been dispatched it becomes a return rather than a cancellation. Made-to-order items cannot be cancelled at all once we have acknowledged them.

#### Something arrived damaged. What do I do?

Tell the delivery crew at the door. They note it down and photograph it, and that record is what settles the claim with the carrier later. If you turn the delivery away because of the damage, the crew take the goods with them and we arrange a replacement. If you only spot it after they have gone, open your order, press Report a problem and send photographs, up to six on one report. Do it within five days: carriers stop entertaining a claim once a delivery is more than a few days old. A damage report is counted separately from a return, so a breakage does not use up your 14 days.

#### How do I track my order?

A confirmation email lands as soon as you order, and the moment it is on its way you get a dispatch email with a full tracking link. You can also go to Track Order at any time with your order number and the delivery postcode. Your order number starts with DW.

#### Is everything on the site actually in stock?

Anything out of stock is hidden from the listings, so if you can see it and add it to a basket, we can get it. The exception is made-to-order items, which are not held in stock by design: they are built for you after you order, and their pages say so.

#### How do I get hold of a person?

Ring 0208 138 0512, email hi@deskwell.co.uk, or use the live chat on the site. If it is about an existing order, have the order number to hand and it will be quicker.

#### Who are Deskwell?

Deskwell Limited, company number 17332661, VAT number GB 525 3667 81, registered at 22 Blackwall Basin Moorings, 1 Myers Walk, Canary Wharf, London E14 5GT. We sell contract office furniture to businesses of any size, from a single home-office desk to a floor of workstations.