# Budget Office Furniture | Affordable Desks, Chairs & Storage

> The affordable end of every category, gathered in one place. 113 listings in the Budget Office Furniture range at Deskwell. One price for everyone, free standard UK delivery, every spec published,…

- URL: https://deskwell.co.uk/shop/collections/budget-office-furniture
- Type: Product collection
- Last updated: 2026-09-11

## About

The affordable end of every category, gathered in one place. Task and visitor seating, desk screens, small storage and tables for offices being fitted out against a number rather than a mood board.

## Products

| Product | Price |
| --- | --- |
| [ISO Stacking Visitor Meeting and Conference Chair](https://deskwell.co.uk/iso-stacking-visitor-meeting-and-conference-chair) | £32.00 ex. VAT |
| [Capra Mesh Back Folding Office Training Chair with Sliding Arms](https://deskwell.co.uk/capra-mesh-back-folding-office-training-chair-with-sliding-arms) | £97.00 ex. VAT |
| [Luna 2 Lever Medium Back Task Operator Office Chair](https://deskwell.co.uk/luna-2-lever-medium-back-task-operator-office-chair) | £48.00 ex. VAT |
| [Eclipse Plus Medium Back Task Operator Office Chair](https://deskwell.co.uk/eclipse-plus-medium-back-task-operator-office-chair) | £73.00 ex. VAT |
| [Iris High Mesh Back Task Operator Office Chair with Headrest](https://deskwell.co.uk/iris-high-mesh-back-task-operator-office-chair-with-headrest) | £83.00 ex. VAT |
| [Saturn High Mesh Back Black Executive Office Chair with Folding Arms](https://deskwell.co.uk/saturn-high-mesh-back-black-executive-office-chair-with-folding-arms) | £109.00 ex. VAT |
| [Bella Medium Back Executive Office Chair with Arms](https://deskwell.co.uk/bella-medium-back-executive-office-chair-with-arms) | £62.00 ex. VAT |
| [Impulse Office Bookcase with Adjustable Shelves in 13 Finishes](https://deskwell.co.uk/impulse-office-bookcase-with-adjustable-shelves-in-13-finishes) | £106.00 ex. VAT |
| [Eclipse Plus Medium Mesh Back Task Operator Office Chair](https://deskwell.co.uk/eclipse-plus-medium-mesh-back-task-operator-office-chair) | £76.00 ex. VAT |
| [Impulse Cantilever Rectangular Office Desk](https://deskwell.co.uk/impulse-cantilever-rectangular-office-desk) | £108.00 ex. VAT |
| [Impulse Straight Training Room and Meeting Table](https://deskwell.co.uk/impulse-straight-training-room-and-meeting-table) | £82.00 ex. VAT |
| [Eclipse Plus Task Operator Chair with Hi Rise Draughtsman Kit](https://deskwell.co.uk/eclipse-plus-task-operator-chair-with-hi-rise-draughtsman-kit) | £117.00 ex. VAT |
| [Polly One-Piece Polypropylene Stacking Visitor Chair](https://deskwell.co.uk/polly-one-piece-polypropylene-stacking-visitor-chair) | £25.00 ex. VAT |
| [Impulse Round Breakout and Meeting Table](https://deskwell.co.uk/impulse-round-breakout-and-meeting-table) | £119.00 ex. VAT |
| [Mave Medium Mesh Back Task Operator Office Chair with T-Bar Arms](https://deskwell.co.uk/mave-medium-mesh-back-task-operator-office-chair-with-t-bar-arms) | £69.00 ex. VAT |
| [Brunswick Medium Back Stacking Visitor Office Chair](https://deskwell.co.uk/brunswick-medium-back-stacking-visitor-office-chair) | £59.00 ex. VAT |
| [Impulse Straight 400mm High Desk Divider Screen](https://deskwell.co.uk/impulse-straight-400mm-high-desk-divider-screen) | £80.00 ex. VAT |
| [Height Adjustable Kneeling Task Operator Stool](https://deskwell.co.uk/height-adjustable-kneeling-task-operator-stool) | £92.00 ex. VAT |
| [Baye High Mesh Back Black Faux Leather Task Operator Office Chair](https://deskwell.co.uk/baye-high-mesh-back-black-faux-leather-task-operator-office-chair) | £112.00 ex. VAT |
| [Sigma High Mesh Back Executive Office Chair with Folding Arms](https://deskwell.co.uk/sigma-high-mesh-back-executive-office-chair-with-folding-arms) | £85.00 ex. VAT |
| [Orbit High Mesh Back Task Operator Office Chair with Flip Up Arms](https://deskwell.co.uk/orbit-high-mesh-back-task-operator-office-chair-with-flip-up-arms) | £74.00 ex. VAT |
| [Banqueting Deep Cushioned Fabric Stacking Conference Chair](https://deskwell.co.uk/banqueting-deep-cushioned-fabric-stacking-conference-chair) | £35.00 ex. VAT |
| [Echo Medium Back Leather Stackable Cantilever Visitor Chair with Arms](https://deskwell.co.uk/echo-medium-back-leather-stackable-cantilever-visitor-chair-with-arms) | £79.00 ex. VAT |
| [Impulse Panel End Rectangular Office Desk](https://deskwell.co.uk/impulse-panel-end-rectangular-office-desk) | £108.00 ex. VAT |
| [Vegalite High Mesh Back Black Executive Office Chair](https://deskwell.co.uk/vegalite-high-mesh-back-black-executive-office-chair) | £94.00 ex. VAT |
| [Jackson Medium Back Black Bonded Leather Task Operator Office Chair](https://deskwell.co.uk/jackson-medium-back-black-bonded-leather-task-operator-office-chair) | £112.00 ex. VAT |
| [Astro Medium Mesh Back Cantilever Visitor Chair](https://deskwell.co.uk/astro-medium-mesh-back-cantilever-visitor-chair) | £69.00 ex. VAT |
| [X-Tra!Line Dry Wipe Whiteboard 45 x 60cm to 240 x 120cm](https://deskwell.co.uk/x-traline-dry-wipe-whiteboard-45-x-60cm-to-240-x-120cm) | £31.00 ex. VAT |
| [Air 400mm High Acoustic Desktop Desk Divider Screen](https://deskwell.co.uk/air-400mm-high-acoustic-desktop-desk-divider-screen) | £63.00 ex. VAT |
| [Dura Medium Nylon Back Task Operator Office Chair](https://deskwell.co.uk/dura-medium-nylon-back-task-operator-office-chair) | £116.00 ex. VAT |
| [Crew Medium Mesh Back Task Operator Office Chair with Folding Arms](https://deskwell.co.uk/crew-medium-mesh-back-task-operator-office-chair-with-folding-arms) | £58.00 ex. VAT |
| [Brunswick Deluxe Deep Cushioned Stacking Visitor Chair with Arms](https://deskwell.co.uk/brunswick-deluxe-deep-cushioned-stacking-visitor-chair-with-arms) | £95.00 ex. VAT |
| [X-Tra!Line Felt Pin Board Noticeboard in Grey, Blue, Red or Green](https://deskwell.co.uk/x-traline-felt-pin-board-noticeboard-in-grey-blue-red-or-green) | £37.00 ex. VAT |
| [Sitall Deluxe Self-Balancing Sit Stand Posture Stool](https://deskwell.co.uk/sitall-deluxe-self-balancing-sit-stand-posture-stool) | £112.00 ex. VAT |
| [Camden Medium Back Black Mesh Task Operator Office Chair](https://deskwell.co.uk/camden-medium-back-black-mesh-task-operator-office-chair) | £104.00 ex. VAT |
| [Florence Four Leg White Shell Stacking Visitor Chair](https://deskwell.co.uk/florence-four-leg-white-shell-stacking-visitor-chair) | £88.00 ex. VAT |
| [Madrid Beech Wooden Frame Padded Fabric Visitor Chair](https://deskwell.co.uk/madrid-beech-wooden-frame-padded-fabric-visitor-chair) | £86.00 ex. VAT |
| [Ace High Back Mesh Executive Office Chair with Folding Arms](https://deskwell.co.uk/ace-high-back-mesh-executive-office-chair-with-folding-arms) | £80.00 ex. VAT |
| [Bella Medium Back Black Bonded Leather Cantilever Visitor Chair](https://deskwell.co.uk/bella-medium-back-black-bonded-leather-cantilever-visitor-chair) | £85.00 ex. VAT |
| [Academy Heavy Duty Stacking Medium Back Visitor Office Chair](https://deskwell.co.uk/academy-heavy-duty-stacking-medium-back-visitor-office-chair) | £112.00 ex. VAT |
| [Impulse Coffee Table with Arrowhead Legs](https://deskwell.co.uk/impulse-coffee-table-with-arrowhead-legs) | £106.00 ex. VAT |
| [Impulse Semi-Circle Training Room and Meeting Table](https://deskwell.co.uk/impulse-semi-circle-training-room-and-meeting-table) | £52.00 ex. VAT |
| [Sicily Black PU Leather Folding Meeting Room Chair](https://deskwell.co.uk/sicily-black-pu-leather-folding-meeting-room-chair) | £32.00 ex. VAT |
| [Malaga Washable Polyurethane Medium Back Task Operator Office Chair](https://deskwell.co.uk/malaga-washable-polyurethane-medium-back-task-operator-office-chair) | £107.00 ex. VAT |
| [Evolve and Impulse Plus Bench Desk Divider Screen](https://deskwell.co.uk/evolve-and-impulse-plus-bench-desk-divider-screen) | £81.00 ex. VAT |
| [Havanna Medium Back Padded Cantilever Visitor Chair with Arms](https://deskwell.co.uk/havanna-medium-back-padded-cantilever-visitor-chair-with-arms) | £115.00 ex. VAT |
| [Air Steel Under Desk Modesty Panel](https://deskwell.co.uk/air-steel-under-desk-modesty-panel) | £55.00 ex. VAT |
| [Phoenix Lockable Wall Mounted Key Box for 20 to 93 Keys](https://deskwell.co.uk/phoenix-lockable-wall-mounted-key-box-for-20-to-93-keys) | £29.00 ex. VAT |
| [Tutti Mesh Medium Back Task Operator Office Chair in 5 Colours](https://deskwell.co.uk/tutti-mesh-medium-back-task-operator-office-chair-in-5-colours) | £90.00 ex. VAT |
| [Neo Round Black Upholstered Coffee Table](https://deskwell.co.uk/neo-round-black-upholstered-coffee-table) | £107.00 ex. VAT |
| [Rowan High Mesh Back Task Operator Office Chair with Headrest](https://deskwell.co.uk/rowan-high-mesh-back-task-operator-office-chair-with-headrest) | £101.00 ex. VAT |
| [Turin Black Frame Stackable Fabric Bar Stool](https://deskwell.co.uk/turin-black-frame-stackable-fabric-bar-stool) | £37.00 ex. VAT |
| [Ariel Mesh Back Task Operator Office Chair with Loop Arms](https://deskwell.co.uk/ariel-mesh-back-task-operator-office-chair-with-loop-arms) | £69.00 ex. VAT |
| [Franken Monthly Planner Day Grid Magnetic Whiteboard 90 x 60cm](https://deskwell.co.uk/franken-monthly-planner-day-grid-magnetic-whiteboard-90-x-60cm) | £85.00 ex. VAT |
| [Metro Medium Mesh Back Stacking Visitor Chair with Arms](https://deskwell.co.uk/metro-medium-mesh-back-stacking-visitor-chair-with-arms) | £114.00 ex. VAT |
| [Phoenix Commercial Wall Mounted Key Cabinet for 42 to 600 Keys](https://deskwell.co.uk/phoenix-commercial-wall-mounted-key-cabinet-for-42-to-600-keys) | £55.00 ex. VAT |
| [X-Tra!Line Cork Pin Board Noticeboard with Aluminium Frame](https://deskwell.co.uk/x-traline-cork-pin-board-noticeboard-with-aluminium-frame) | £36.00 ex. VAT |
| [Impulse Trapezium Training Room and Breakout Table](https://deskwell.co.uk/impulse-trapezium-training-room-and-breakout-table) | £48.00 ex. VAT |
| [Free Standing Desk Screen Clamp Brackets, Set of 2](https://deskwell.co.uk/free-standing-desk-screen-clamp-brackets-set-of-2) | £12.00 ex. VAT |
| [Air Back-to-Back Desk Acoustic Divider Screen](https://deskwell.co.uk/air-back-to-back-desk-acoustic-divider-screen) | £87.00 ex. VAT |
| [Impulse Plus Oblong, Wave and Angle Desktop Desk Screens](https://deskwell.co.uk/impulse-plus-oblong-wave-and-angle-desktop-desk-screens) | £115.00 ex. VAT |
| [Florence Sled Frame White Shell Fabric Visitor Chair](https://deskwell.co.uk/florence-sled-frame-white-shell-fabric-visitor-chair) | £103.00 ex. VAT |
| [Small C-Style Desk Screen Clamps, Set of 2](https://deskwell.co.uk/small-c-style-desk-screen-clamps-set-of-2) | £11.00 ex. VAT |
| [Adjustable VESA Monitor Arms with USB and Audio Ports](https://deskwell.co.uk/adjustable-vesa-monitor-arms-with-usb-and-audio-ports) | £76.00 ex. VAT |
| [Milan Black Vinyl Folding Conference and Visitor Chair](https://deskwell.co.uk/milan-black-vinyl-folding-conference-and-visitor-chair) | £78.00 ex. VAT |
| [Phoenix Cygnus Electronic Key Deposit Safe for 30 to 700 Keys](https://deskwell.co.uk/phoenix-cygnus-electronic-key-deposit-safe-for-30-to-700-keys) | £68.00 ex. VAT |
| [Flint Mesh Back Auto Tilt Cantilever Visitor Chair](https://deskwell.co.uk/flint-mesh-back-auto-tilt-cantilever-visitor-chair) | £78.00 ex. VAT |
| [Nest Loop Stacking Cafe Bistro Canteen and Dining Chair](https://deskwell.co.uk/nest-loop-stacking-cafe-bistro-canteen-and-dining-chair) | £37.00 ex. VAT |
| [Charford PU Leather Bistro Bar Stool with Backrest](https://deskwell.co.uk/charford-pu-leather-bistro-bar-stool-with-backrest) | £76.00 ex. VAT |
| [Black Ventilated Laptop and Tablet Cradle for Monitor Arms](https://deskwell.co.uk/black-ventilated-laptop-and-tablet-cradle-for-monitor-arms) | £35.00 ex. VAT |
| [Cosmo Hi Rise Draughtsman Chair with Adjustable Footrest](https://deskwell.co.uk/cosmo-hi-rise-draughtsman-chair-with-adjustable-footrest) | £111.00 ex. VAT |
| [Florence White Shell Fabric Visitor Chair with Chrome 5-Star Base](https://deskwell.co.uk/florence-white-shell-fabric-visitor-chair-with-chrome-5-star-base) | £103.00 ex. VAT |
| [Phoenix Vela Deposit Slot Home and Office Security Safe](https://deskwell.co.uk/phoenix-vela-deposit-slot-home-and-office-security-safe) | £53.00 ex. VAT |
| [Phoenix Red Metal Cash Box with Key Lock and Coin Divider Tray](https://deskwell.co.uk/phoenix-red-metal-cash-box-with-key-lock-and-coin-divider-tray) | £29.00 ex. VAT |
| [Impulse Round Coffee Table with Metal Frame](https://deskwell.co.uk/impulse-round-coffee-table-with-metal-frame) | £93.00 ex. VAT |
| [Crew 2 Mesh Back Task Operator Office Chair with Folding Arms](https://deskwell.co.uk/crew-2-mesh-back-task-operator-office-chair-with-folding-arms) | £94.00 ex. VAT |
| [Cosmo Recycled Plastic Cantilever Meeting Chair](https://deskwell.co.uk/cosmo-recycled-plastic-cantilever-meeting-chair) | £85.00 ex. VAT |
| [Phoenix Vela Home and Office Security Safe](https://deskwell.co.uk/phoenix-vela-home-and-office-security-safe) | £53.00 ex. VAT |
| [Hepscott Linen Fabric Bistro Stool with Wraparound Back](https://deskwell.co.uk/hepscott-linen-fabric-bistro-stool-with-wraparound-back) | £90.00 ex. VAT |
| [X-Tra!Line Tripod Projection Screen 150cm or 180cm Matt White](https://deskwell.co.uk/x-traline-tripod-projection-screen-150cm-or-180cm-matt-white) | £120.00 ex. VAT |
| [Franken Weatherproof Outdoor Aluminium Snap Frame Noticeboard](https://deskwell.co.uk/franken-weatherproof-outdoor-aluminium-snap-frame-noticeboard) | £34.00 ex. VAT |
| [Franken ValueLine Melamine Dry Wipe Whiteboard 150 x 100cm](https://deskwell.co.uk/franken-valueline-melamine-dry-wipe-whiteboard-150-x-100cm) | £90.00 ex. VAT |
| [Stowe PU Leather Sled Frame Bistro Stool Chair](https://deskwell.co.uk/stowe-pu-leather-sled-frame-bistro-stool-chair) | £87.00 ex. VAT |
| [Neo Round Glass Coffee Table Top](https://deskwell.co.uk/neo-round-glass-coffee-table-top) | £38.00 ex. VAT |
| [Vero Airmesh Back Cantilever Visitor Chair with Arms](https://deskwell.co.uk/vero-airmesh-back-cantilever-visitor-chair-with-arms) | £99.00 ex. VAT |
| [Quick Release Single or Dual Gas Spring Monitor Arms](https://deskwell.co.uk/quick-release-single-or-dual-gas-spring-monitor-arms) | £91.00 ex. VAT |
| [Sch! Rectangular Acoustic Desk Screen in Recycled PET Felt](https://deskwell.co.uk/sch-rectangular-acoustic-desk-screen-in-recycled-pet-felt) | £37.00 ex. VAT |
| [Universal Adjustable Strap PC Holder for Tower Computers](https://deskwell.co.uk/universal-adjustable-strap-pc-holder-for-tower-computers) | £63.00 ex. VAT |
| [Protect Plus Clear Acrylic Protective Desktop Screen](https://deskwell.co.uk/protect-plus-clear-acrylic-protective-desktop-screen) | £115.00 ex. VAT |
| [Nest Edge Stacking Polypropylene Canteen and Dining Chair](https://deskwell.co.uk/nest-edge-stacking-polypropylene-canteen-and-dining-chair) | £45.00 ex. VAT |
| [Brayford Linen Fabric Bistro Bar Stool with Backrest](https://deskwell.co.uk/brayford-linen-fabric-bistro-bar-stool-with-backrest) | £87.00 ex. VAT |
| [High Gloss Credenza Top for Twin Office Cupboards](https://deskwell.co.uk/high-gloss-credenza-top-for-twin-office-cupboards) | £120.00 ex. VAT |
| [Sch! Wave Acoustic Desktop Desk Divider Screen](https://deskwell.co.uk/sch-wave-acoustic-desktop-desk-divider-screen) | £37.00 ex. VAT |
| [Phoenix Dione Hotel Laptop and Tablet Security Safe](https://deskwell.co.uk/phoenix-dione-hotel-laptop-and-tablet-security-safe) | £71.00 ex. VAT |
| [Impulse Straight Mobile Training Room Table on Castors](https://deskwell.co.uk/impulse-straight-mobile-training-room-table-on-castors) | £89.00 ex. VAT |
| [Cosmo Recycled Plastic Task Operator Office Chair](https://deskwell.co.uk/cosmo-recycled-plastic-task-operator-office-chair) | £90.00 ex. VAT |
| [Phoenix Key Store Wall Mounted Combination Key Safe](https://deskwell.co.uk/phoenix-key-store-wall-mounted-combination-key-safe) | £36.00 ex. VAT |
| [Phoenix Compact Home and Office Security Safe](https://deskwell.co.uk/phoenix-compact-home-and-office-security-safe) | £43.00 ex. VAT |
| [Impulse Square Coffee Table with Metal Frame](https://deskwell.co.uk/impulse-square-coffee-table-with-metal-frame) | £107.00 ex. VAT |
| [Cosmo Training and Conference Meeting Room Chair](https://deskwell.co.uk/cosmo-training-and-conference-meeting-room-chair) | £90.00 ex. VAT |

## Questions and answers

#### What is in this collection?

The affordable end of every category, gathered in one place: 112 listings from £11 to £120. Task and visitor seating, desk screens, small storage and tables, for offices being fitted out against a number rather than a mood board.

#### Is budget furniture any good?

Everything here is contract furniture from the same suppliers as the rest of the catalogue, so it is built for office use rather than domestic. What you give up at this end is adjustment, material choice and sometimes the guarantee length, rather than basic soundness.

#### Where should I not economise?

The chair somebody sits in all day, and anything that has to carry weight. A cheap visitor chair used twice a week is fine. A cheap task chair under a full-time employee costs more in the end, and a cheap gas lift is the part that fails.

#### Can you quote for a whole office?

For twenty items or more, or anything complicated, we plan the job and give one quote covering the goods, delivery and installation. Ring 0208 138 0512 or email hi@deskwell.co.uk with a list and we will come back with a number.

#### How is this collection put together?

By hand, against what each product's own specification actually says rather than by a rule that guesses from the name. There are 112 listings in it at the moment, from £11. It is a curated selection rather than an automatic one, so if you think something obvious is missing, tell us and we will look.

#### How long does delivery take?

Standard delivery is free on everything, and most of it lands inside a week. Express delivery is offered on much of the range, priced per item on the product page, and gets an order to you within two working days if you place it before 5pm. 53 of the 112 products here are made to order rather than stocked, and those take 10 to 15 working days. The product page says which, and shows the date it will arrive by before you pay.

#### Do you offer installation?

Yes, on 87 of the 112 products here. The crew deliver it, build it, put it where you want it and take the packaging away. Installs usually happen within about 10 working days, and the team agree the day with you rather than simply turning up.

#### What warranty does it come with?

Guarantees across this collection run from 1 to 10 years, depending on the product and the part, and the figure is on every product page. Structure, mechanism, electrics, and fabric and foam are often covered for different lengths of time. If something fails inside the warranty, report it from your order page and we deal with the manufacturer for you.

#### Can I see it in 3D?

61 of the 112 products in this collection have a 3D model on the page rather than only photographs. The viewer spins the actual model, and changing a colour or a size on the page changes the model with it, which is worth doing before committing a whole room to a finish.

#### Can I change my mind after ordering?

On stocked items, yes: tell us within 14 days of receiving them and raise it from your order page, with the goods unused and back in their packaging. 54 of the 112 products here are made to order, though, and those cannot be cancelled once acknowledged or returned because you have changed your mind. Each product page says which it is before you buy.

#### Do I have to be a business to buy from you?

Yes. Checkout asks you to confirm that you are buying for your business, trade or profession rather than as a consumer, and it asks for a company name. That is why prices are shown without VAT and why the terms read the way they do. Sole traders and home-based businesses count, and so does an employer buying a desk for somebody working from home.

#### Do your prices include VAT?

No. Every price on the site is shown excluding VAT, because most of our customers reclaim it. VAT is added at checkout and the total you actually pay is on screen before you confirm anything. A VAT invoice follows once the order is complete. Our VAT number is GB 525 3667 81.

#### How do I pay?

Payment is due in full when you order, and the methods available to you are shown at checkout. If you pay by bank transfer, your order is not accepted and the lead time does not start until cleared funds reach our account, so it is worth sending it the same day.

#### Can I pay on account, or on 30 day terms?

No. We take payment before the order goes to the supplier, so there is no credit account to open and no application to fill in. It keeps our prices where they are, and it means nothing is waiting on a credit check while you are waiting for furniture.

#### Can I put a purchase order number on the order?

Yes. There is a Purchase Order Number box at checkout, and what you type there carries through to the paperwork so your accounts team can match it up.

#### Do I need an account to order?

No, you can check out as a guest. You will still be able to see the order afterwards: go to Track Order, give the order number and the delivery postcode, and you get the same order page an account holder sees, with the same buttons for returns, cancellations and damage reports. Making an account simply saves typing the address again next time.

#### How much is delivery?

Standard delivery is free on everything, whatever the size of the order. The paid options are upgrades on top of that: express, pre-assembled and installation, each priced per item and shown on the product page before you add anything to the basket. Where an option is not shown on a product, it is not available for that product.

#### Do you deliver everywhere in the UK?

We deliver across mainland UK. A number of postcodes sit outside the standard service: Northern Ireland, the Scottish Highlands and Islands, the Isle of Man, the Channel Islands, the Isle of Wight and the Isles of Scilly. We can usually still get furniture to those places, but it has to be quoted rather than booked from the site, so ring 0208 138 0512 or email hi@deskwell.co.uk before you order.

#### Will the delivery crew bring it inside?

Standard delivery is to the door, flat-packed. If you want it carried in and built, choose pre-assembled delivery or installation on the product page. Whichever you pick, the crew ring roughly 30 to 60 minutes before they arrive, so you are not waiting by the window all morning.

#### Can I change my delivery date?

Yes, but not on the day. Our courier partner Furdeco plan their routes in advance, so the three hour slot cannot be moved once the van is out. To rebook for another day, ring Furdeco on 0121 285 5255 with your tracking number and pick a time that suits you. Larger deliveries and installations get a call from our logistics team first anyway, so the day is agreed with you rather than sprung on you.

#### Can I tell the driver how to find us?

Yes, and it is worth doing. There is a box on the delivery step at checkout, 500 characters, for anything the crew needs to know: where a lorry can park, which floor you are on and whether there is a lift, loading bay hours, a gate code, a one-way system the satnav has never heard of, and who to ask for. It travels with the order rather than sitting in a note at our end. It cannot be edited once the order is placed, so if something changes, ring 0208 138 0512 with your order number.

#### What happens if I miss the delivery?

The courier team will contact you to arrange another date, or you can ring Furdeco on 0121 285 5255 with your tracking number and rebook it yourself. Worth avoiding if you can: a failed delivery costs from £10 an item, plus storage if the order has to go back to a warehouse. A gate code in the delivery instructions box costs nothing.

#### Can you take the old furniture away?

Yes, we run a removal and recycling service, quoted per job. It has to be booked before delivery day, because the crew can only take away what they have been booked and equipped to take. Tell us what is going when you order and the swap happens in one visit rather than two.

#### Can I return something?

Tell us within 14 days of receiving it and we will look at it. Go to your order page, either signed in or through Track Order with the order number and delivery postcode, and raise the return there. The goods have to be unused and back in their original boxes, or packed well enough to survive the journey. If you send them back yourself there is no handling charge at all and carriage is at your cost. If you would rather we collected, we may charge up to £35 an item, and we tell you the figure before we collect. Anything you paid for on top, like express delivery or installation, is not refunded, because those services were already carried out.

#### Can I cancel an order?

Ask as soon as you can, from your order page. Before anything is dispatched we can often cancel it, though where costs have already been incurred with the supplier we may deduct those before refunding the balance. Once something has been dispatched it becomes a return rather than a cancellation. Made-to-order items cannot be cancelled at all once we have acknowledged them.

#### Something arrived damaged. What do I do?

Tell the delivery crew at the door. They note it down and photograph it, and that record is what settles the claim with the carrier later. If you turn the delivery away because of the damage, the crew take the goods with them and we arrange a replacement. If you only spot it after they have gone, open your order, press Report a problem and send photographs, up to six on one report. Do it within five days: carriers stop entertaining a claim once a delivery is more than a few days old. A damage report is counted separately from a return, so a breakage does not use up your 14 days.

#### How do I track my order?

A confirmation email lands as soon as you order, and the moment it is on its way you get a dispatch email with a full tracking link. You can also go to Track Order at any time with your order number and the delivery postcode. Your order number starts with DW.

#### Is everything on the site actually in stock?

Anything out of stock is hidden from the listings, so if you can see it and add it to a basket, we can get it. The exception is made-to-order items, which are not held in stock by design: they are built for you after you order, and their pages say so.

#### How do I get hold of a person?

Ring 0208 138 0512, email hi@deskwell.co.uk, or use the live chat on the site. If it is about an existing order, have the order number to hand and it will be quicker.

#### Who are Deskwell?

Deskwell Limited, company number 17332661, VAT number GB 525 3667 81, registered at 22 Blackwall Basin Moorings, 1 Myers Walk, Canary Wharf, London E14 5GT. We sell contract office furniture to businesses of any size, from a single home-office desk to a floor of workstations.