# Black Office Furniture | Black Desks, Chairs & Storage

> Black tops, black frames and black legs. 120 listings in the Black Office Furniture range at Deskwell. Everything in it matches, and every page carries the full spec, one honest price ex VAT, free…

- URL: https://deskwell.co.uk/shop/collections/black-office-furniture
- Type: Product collection
- Last updated: 2026-09-11

## About

Black tops, black frames and black legs. The safe choice that quietly hides a decade of scuffs, across desks, seating, screens and storage.

## Products

| Product | Price |
| --- | --- |
| [Impulse Lockable Office Storage Cupboard in Four Heights](https://deskwell.co.uk/impulse-lockable-office-storage-cupboard-in-four-heights) | £135.00 ex. VAT |
| [Impulse Desk High 3 Drawer Office Pedestal](https://deskwell.co.uk/impulse-desk-high-3-drawer-office-pedestal) | £139.00 ex. VAT |
| [Impulse Mobile Under Desk Pedestal with 2 or 3 Drawers](https://deskwell.co.uk/impulse-mobile-under-desk-pedestal-with-2-or-3-drawers) | £120.00 ex. VAT |
| [Saturn High Mesh Back Black Executive Office Chair with Folding Arms](https://deskwell.co.uk/saturn-high-mesh-back-black-executive-office-chair-with-folding-arms) | £109.00 ex. VAT |
| [Impulse Office Bookcase with Adjustable Shelves in 13 Finishes](https://deskwell.co.uk/impulse-office-bookcase-with-adjustable-shelves-in-13-finishes) | £106.00 ex. VAT |
| [Impulse Cantilever Rectangular Office Desk](https://deskwell.co.uk/impulse-cantilever-rectangular-office-desk) | £108.00 ex. VAT |
| [Impulse Under Desk 3 Drawer Office Pedestal in Standard or Slimline Widths](https://deskwell.co.uk/impulse-under-desk-3-drawer-office-pedestal-in-standard-or-slimline-widths) | £152.00 ex. VAT |
| [Impulse Desk High Lockable Office Cupboard in 13 Finishes](https://deskwell.co.uk/impulse-desk-high-lockable-office-cupboard-in-13-finishes) | £144.00 ex. VAT |
| [Air Dual Motor Electric Height Adjustable Standing Desk](https://deskwell.co.uk/air-dual-motor-electric-height-adjustable-standing-desk) | £413.00 ex. VAT |
| [Steel Mobile Under Desk Pedestal with 3 Lockable Drawers](https://deskwell.co.uk/steel-mobile-under-desk-pedestal-with-3-lockable-drawers) | £136.00 ex. VAT |
| [Impulse Cantilever Crescent Corner Office Desk](https://deskwell.co.uk/impulse-cantilever-crescent-corner-office-desk) | £159.00 ex. VAT |
| [Oscar High Back Black Faux Leather Executive Office Chair](https://deskwell.co.uk/oscar-high-back-black-faux-leather-executive-office-chair) | £144.00 ex. VAT |
| [Nola Italian Style Leather Executive Office Chair in Black or White](https://deskwell.co.uk/nola-italian-style-leather-executive-office-chair-in-black-or-white) | £108.00 ex. VAT |
| [Thrift High Back Black Leather Executive Office Chair with Chrome Arms](https://deskwell.co.uk/thrift-high-back-black-leather-executive-office-chair-with-chrome-arms) | £131.00 ex. VAT |
| [Baye High Mesh Back Black Faux Leather Task Operator Office Chair](https://deskwell.co.uk/baye-high-mesh-back-black-faux-leather-task-operator-office-chair) | £112.00 ex. VAT |
| [Moore High Back Black Executive Office Chair in Fabric or Leather](https://deskwell.co.uk/moore-high-back-black-executive-office-chair-in-fabric-or-leather) | £153.00 ex. VAT |
| [Impulse Panel End Rectangular Office Desk](https://deskwell.co.uk/impulse-panel-end-rectangular-office-desk) | £108.00 ex. VAT |
| [Storm Black High Back Task Operator Office Chair with Arms](https://deskwell.co.uk/storm-black-high-back-task-operator-office-chair-with-arms) | £184.00 ex. VAT |
| [Rocky Sculpted High Back Black Leather Executive Office Chair](https://deskwell.co.uk/rocky-sculpted-high-back-black-leather-executive-office-chair) | £189.00 ex. VAT |
| [Texas High Back Heavy Duty Black Bonded Leather Executive Office Chair](https://deskwell.co.uk/texas-high-back-heavy-duty-black-bonded-leather-executive-office-chair) | £327.00 ex. VAT |
| [Metropolis High Back Black Leather Look Executive Office Chair](https://deskwell.co.uk/metropolis-high-back-black-leather-look-executive-office-chair) | £149.00 ex. VAT |
| [Vegalite High Mesh Back Black Executive Office Chair](https://deskwell.co.uk/vegalite-high-mesh-back-black-executive-office-chair) | £94.00 ex. VAT |
| [Carter Medium Back Black Faux Leather Cantilever Visitor Chair](https://deskwell.co.uk/carter-medium-back-black-faux-leather-cantilever-visitor-chair) | £132.00 ex. VAT |
| [Dakota High Back Black Leather-Look Executive Office Chair](https://deskwell.co.uk/dakota-high-back-black-leather-look-executive-office-chair) | £149.00 ex. VAT |
| [Impulse Tall Open Shelves Office Cupboard with Optional Doors](https://deskwell.co.uk/impulse-tall-open-shelves-office-cupboard-with-optional-doors) | £226.00 ex. VAT |
| [Impulse Panel End Rectangular Office Desk with Storage](https://deskwell.co.uk/impulse-panel-end-rectangular-office-desk-with-storage) | £194.00 ex. VAT |
| [Impulse Cantilever Rectangular Office Desk with Storage](https://deskwell.co.uk/impulse-cantilever-rectangular-office-desk-with-storage) | £194.00 ex. VAT |
| [Stratford High Back Black Leather-Look Executive Office Chair](https://deskwell.co.uk/stratford-high-back-black-leather-look-executive-office-chair) | £147.00 ex. VAT |
| [Jackson Medium Back Black Bonded Leather Task Operator Office Chair](https://deskwell.co.uk/jackson-medium-back-black-bonded-leather-task-operator-office-chair) | £112.00 ex. VAT |
| [Qube Steel Office Filing Cabinet in 25 Colours](https://deskwell.co.uk/qube-steel-office-filing-cabinet-in-25-colours) | £144.00 ex. VAT |
| [Desire Split Panel Leather Executive Office Chair in Black or White](https://deskwell.co.uk/desire-split-panel-leather-executive-office-chair-in-black-or-white) | £167.00 ex. VAT |
| [Chelsea High Back Soft Black Leather Executive Office Chair](https://deskwell.co.uk/chelsea-high-back-soft-black-leather-executive-office-chair) | £205.00 ex. VAT |
| [Air Lite Height Adjustable Standing Desk with Cable Ports](https://deskwell.co.uk/air-lite-height-adjustable-standing-desk-with-cable-ports) | £192.00 ex. VAT |
| [Camden Medium Back Black Mesh Task Operator Office Chair](https://deskwell.co.uk/camden-medium-back-black-mesh-task-operator-office-chair) | £104.00 ex. VAT |
| [Hatley High Back Black Bonded Leather Executive Office Chair](https://deskwell.co.uk/hatley-high-back-black-bonded-leather-executive-office-chair) | £131.00 ex. VAT |
| [Plaza High Back Contoured Black Leather Executive Office Chair](https://deskwell.co.uk/plaza-high-back-contoured-black-leather-executive-office-chair) | £153.00 ex. VAT |
| [Denver Black High Mesh Back Task Operator Office Chair](https://deskwell.co.uk/denver-black-high-mesh-back-task-operator-office-chair) | £202.00 ex. VAT |
| [Impulse Panel End Crescent Corner Office Desk](https://deskwell.co.uk/impulse-panel-end-crescent-corner-office-desk) | £159.00 ex. VAT |
| [Qube Steel Side Tambour Office Cupboard with Shelves](https://deskwell.co.uk/qube-steel-side-tambour-office-cupboard-with-shelves) | £259.00 ex. VAT |
| [Qube Steel 2-Door Stationery Office Cupboard with Shelves](https://deskwell.co.uk/qube-steel-2-door-stationery-office-cupboard-with-shelves) | £173.00 ex. VAT |
| [Bella Medium Back Black Bonded Leather Cantilever Visitor Chair](https://deskwell.co.uk/bella-medium-back-black-bonded-leather-cantilever-visitor-chair) | £85.00 ex. VAT |
| [Moore Deluxe High Back Black Executive Office Chair with Chrome Base](https://deskwell.co.uk/moore-deluxe-high-back-black-executive-office-chair-with-chrome-base) | £182.00 ex. VAT |
| [Zure High Back Black Shell Mesh Executive Office Chair](https://deskwell.co.uk/zure-high-back-black-shell-mesh-executive-office-chair) | £335.00 ex. VAT |
| [Sicily Black PU Leather Folding Meeting Room Chair](https://deskwell.co.uk/sicily-black-pu-leather-folding-meeting-room-chair) | £32.00 ex. VAT |
| [Neo Single Seater Black Office Reception Tub Chair](https://deskwell.co.uk/neo-single-seater-black-office-reception-tub-chair) | £240.00 ex. VAT |
| [Carter High Back Black Faux Leather Executive Office Chair](https://deskwell.co.uk/carter-high-back-black-faux-leather-executive-office-chair) | £136.00 ex. VAT |
| [Impulse Fixed Under Desk Pedestal with 2 or 3 Drawers](https://deskwell.co.uk/impulse-fixed-under-desk-pedestal-with-2-or-3-drawers) | £122.00 ex. VAT |
| [High Gloss Writable Dry Wipe Boardroom Meeting Table](https://deskwell.co.uk/high-gloss-writable-dry-wipe-boardroom-meeting-table) | £471.00 ex. VAT |
| [Air Steel Under Desk Modesty Panel](https://deskwell.co.uk/air-steel-under-desk-modesty-panel) | £55.00 ex. VAT |
| [Impulse Cable Managed Rectangular Office Desk](https://deskwell.co.uk/impulse-cable-managed-rectangular-office-desk) | £158.00 ex. VAT |
| [Infinity Straight Back Black Bonded Leather Modular Sofa Chair](https://deskwell.co.uk/infinity-straight-back-black-bonded-leather-modular-sofa-chair) | £216.00 ex. VAT |
| [Impulse Single Starter Bench Desk Workstation for One Person](https://deskwell.co.uk/impulse-single-starter-bench-desk-workstation-for-one-person) | £170.00 ex. VAT |
| [Neo Twin Seater Black Office Reception Tub Sofa](https://deskwell.co.uk/neo-twin-seater-black-office-reception-tub-sofa) | £340.00 ex. VAT |
| [Neo Round Black Upholstered Coffee Table](https://deskwell.co.uk/neo-round-black-upholstered-coffee-table) | £107.00 ex. VAT |
| [High Gloss Twin Lockable Office Cupboards with Credenza Top](https://deskwell.co.uk/high-gloss-twin-lockable-office-cupboards-with-credenza-top) | £773.00 ex. VAT |
| [Turin Black Frame Stackable Fabric Bar Stool](https://deskwell.co.uk/turin-black-frame-stackable-fabric-bar-stool) | £37.00 ex. VAT |
| [Infinity Black Bonded Leather Modular Corner Sofa Unit](https://deskwell.co.uk/infinity-black-bonded-leather-modular-corner-sofa-unit) | £229.00 ex. VAT |
| [Savoy High Back Split Cushion Black Leather Executive Office Chair](https://deskwell.co.uk/savoy-high-back-split-cushion-black-leather-executive-office-chair) | £283.00 ex. VAT |
| [High Gloss Lockable Desk High Office Cupboard on Chrome Legs](https://deskwell.co.uk/high-gloss-lockable-desk-high-office-cupboard-on-chrome-legs) | £339.00 ex. VAT |
| [Advocate High Back Black Bonded Leather Executive Office Chair](https://deskwell.co.uk/advocate-high-back-black-bonded-leather-executive-office-chair) | £179.00 ex. VAT |
| [Air Back-to-Back Electric Height Adjustable Bench Desk](https://deskwell.co.uk/air-back-to-back-electric-height-adjustable-bench-desk) | £781.00 ex. VAT |
| [Free Standing Desk Screen Clamp Brackets, Set of 2](https://deskwell.co.uk/free-standing-desk-screen-clamp-brackets-set-of-2) | £12.00 ex. VAT |
| [Impulse Desk High Office Bookcase in 13 Finishes](https://deskwell.co.uk/impulse-desk-high-office-bookcase-in-13-finishes) | £133.00 ex. VAT |
| [Qube 1800mm High Triple Locking Steel Staff Locker](https://deskwell.co.uk/qube-1800mm-high-triple-locking-steel-staff-locker) | £151.00 ex. VAT |
| [Small C-Style Desk Screen Clamps, Set of 2](https://deskwell.co.uk/small-c-style-desk-screen-clamps-set-of-2) | £11.00 ex. VAT |
| [Impulse Cable Managed Cantilever Crescent Corner Office Desk](https://deskwell.co.uk/impulse-cable-managed-cantilever-crescent-corner-office-desk) | £227.00 ex. VAT |
| [Infinity Black Bonded Leather Modular Reception Cube Chair](https://deskwell.co.uk/infinity-black-bonded-leather-modular-reception-cube-chair) | £134.00 ex. VAT |
| [Austin Heavy Duty Black PU Task Operator Office Chair](https://deskwell.co.uk/austin-heavy-duty-black-pu-task-operator-office-chair) | £238.00 ex. VAT |
| [Qube Multi Purpose Steel Storage Shelf](https://deskwell.co.uk/qube-multi-purpose-steel-storage-shelf) | £20.00 ex. VAT |
| [Lucia Medium Back Black Vegan Leather Executive Office Chair](https://deskwell.co.uk/lucia-medium-back-black-vegan-leather-executive-office-chair) | £284.00 ex. VAT |
| [Milan Black Vinyl Folding Conference and Visitor Chair](https://deskwell.co.uk/milan-black-vinyl-folding-conference-and-visitor-chair) | £78.00 ex. VAT |
| [Impulse Mobile Lockable Office Cupboard on Castors](https://deskwell.co.uk/impulse-mobile-lockable-office-cupboard-on-castors) | £171.00 ex. VAT |
| [Mode Black Bonded Leather Executive Office Chair](https://deskwell.co.uk/mode-black-bonded-leather-executive-office-chair) | £313.00 ex. VAT |
| [High Gloss Writable Height Adjustable Boardroom Table](https://deskwell.co.uk/high-gloss-writable-height-adjustable-boardroom-table) | £599.00 ex. VAT |
| [Qube by Bisley A4 Lateral Filing Frame in Black Steel](https://deskwell.co.uk/qube-by-bisley-a4-lateral-filing-frame-in-black-steel) | £22.00 ex. VAT |
| [Italia High Gloss Writable Barrel Boardroom Table](https://deskwell.co.uk/italia-high-gloss-writable-barrel-boardroom-table) | £570.00 ex. VAT |
| [Impulse Cable Managed Rectangular Office Desk with Storage](https://deskwell.co.uk/impulse-cable-managed-rectangular-office-desk-with-storage) | £266.00 ex. VAT |
| [Impulse Single Row Bench Desk Workstation for 2 or 3 People](https://deskwell.co.uk/impulse-single-row-bench-desk-workstation-for-2-or-3-people) | £314.00 ex. VAT |
| [Impulse Back-to-Back Bench Desk Workstation for 2, 4 or 6 People](https://deskwell.co.uk/impulse-back-to-back-bench-desk-workstation-for-2-4-or-6-people) | £371.00 ex. VAT |
| [Italia Rectangular Bar Height Poseur Table with Black Frame](https://deskwell.co.uk/italia-rectangular-bar-height-poseur-table-with-black-frame) | £300.00 ex. VAT |
| [Impulse Round Coffee Table with Metal Frame](https://deskwell.co.uk/impulse-round-coffee-table-with-metal-frame) | £93.00 ex. VAT |
| [Impulse Storage Handles Set of 4 in White, Black or Silver](https://deskwell.co.uk/impulse-storage-handles-set-of-4-in-white-black-or-silver) | £14.00 ex. VAT |
| [Impulse Cantilever Scalloped Rectangular Office Desk](https://deskwell.co.uk/impulse-cantilever-scalloped-rectangular-office-desk) | £143.00 ex. VAT |
| [Brixworth Black Frame Office Privacy Booth with Table](https://deskwell.co.uk/brixworth-black-frame-office-privacy-booth-with-table) | £1,600.00 ex. VAT |
| [Sch! Hatch Type D Acoustic Ceiling Baffles](https://deskwell.co.uk/sch-hatch-type-d-acoustic-ceiling-baffles) | £200.00 ex. VAT |
| [Impulse Cable Managed Scalloped Rectangular Office Desk](https://deskwell.co.uk/impulse-cable-managed-scalloped-rectangular-office-desk) | £180.00 ex. VAT |
| [Sch! Rectangular Acoustic Desk Screen in Recycled PET Felt](https://deskwell.co.uk/sch-rectangular-acoustic-desk-screen-in-recycled-pet-felt) | £37.00 ex. VAT |
| [Impulse Extra Shelf for 400mm Deep Storage Units](https://deskwell.co.uk/impulse-extra-shelf-for-400mm-deep-storage-units) | £26.00 ex. VAT |
| [Sch! Shade Type A Circular Acoustic Ceiling Baffles](https://deskwell.co.uk/sch-shade-type-a-circular-acoustic-ceiling-baffles) | £180.00 ex. VAT |
| [Black Ice Glass Height Adjustable Standing Desk with Wireless Charging](https://deskwell.co.uk/black-ice-glass-height-adjustable-standing-desk-with-wireless-charging) | £452.00 ex. VAT |
| [Qube by Bisley Roll Out Suspended Filing Frame in Black](https://deskwell.co.uk/qube-by-bisley-roll-out-suspended-filing-frame-in-black) | £108.00 ex. VAT |
| [High Gloss Credenza Top for Twin Office Cupboards](https://deskwell.co.uk/high-gloss-credenza-top-for-twin-office-cupboards) | £120.00 ex. VAT |
| [Sch! Wave Acoustic Desktop Desk Divider Screen](https://deskwell.co.uk/sch-wave-acoustic-desktop-desk-divider-screen) | £37.00 ex. VAT |
| [Sch! Shade Type C Wide Circular Acoustic Ceiling Baffles](https://deskwell.co.uk/sch-shade-type-c-wide-circular-acoustic-ceiling-baffles) | £229.00 ex. VAT |
| [Impulse Cantilever Scalloped Rectangular Desk with Storage](https://deskwell.co.uk/impulse-cantilever-scalloped-rectangular-desk-with-storage) | £229.00 ex. VAT |
| [Impulse Back-to-Back Bench Desk Extension Kit for 2 More People](https://deskwell.co.uk/impulse-back-to-back-bench-desk-extension-kit-for-2-more-people) | £306.00 ex. VAT |
| [Impulse Square Coffee Table with Metal Frame](https://deskwell.co.uk/impulse-square-coffee-table-with-metal-frame) | £107.00 ex. VAT |
| [Sch! Acoustic Wall and Hanging Screen 3 Panel Set](https://deskwell.co.uk/sch-acoustic-wall-and-hanging-screen-3-panel-set) | £246.00 ex. VAT |
| [Sch! Acoustic Floor Standing Office Divider Screen](https://deskwell.co.uk/sch-acoustic-floor-standing-office-divider-screen) | £147.00 ex. VAT |
| [Sch! Oblong Acoustic Desk Screen in Recycled PET Felt](https://deskwell.co.uk/sch-oblong-acoustic-desk-screen-in-recycled-pet-felt) | £37.00 ex. VAT |

## Questions and answers

#### What is in this collection?

Black tops, black frames and black legs: 119 listings from £11, across desks, seating, screens and storage. The safe choice that quietly hides a decade of scuffs.

#### When is black the right choice?

Where furniture takes a beating and nobody is going to polish it, and where you want the furniture to recede rather than be noticed. It is also the default for seating, which is why a black scheme is the easiest one to keep consistent across a whole office.

#### Will it make the office gloomy?

It can if everything is black in a room with little daylight. The usual fix is black frames and legs with a lighter top, which keeps the structure quiet without darkening the surfaces people work on. Frame colour is chosen separately on most of our desks and tables.

#### Does it show dust?

More than a mid-tone finish, particularly on a large flat top under downlights. Scuffs and knocks it hides better than almost anything, which is the trade people are usually making.

#### How is this collection put together?

By hand, against what each product's own specification actually says rather than by a rule that guesses from the name. There are 119 listings in it at the moment, from £11. It is a curated selection rather than an automatic one, so if you think something obvious is missing, tell us and we will look.

#### How long does delivery take?

Standard delivery is free on everything, and most of it lands inside a week. Express delivery is offered on much of the range, priced per item on the product page, and gets an order to you within two working days if you place it before 5pm. 27 of the 119 products here are made to order rather than stocked, and those take 10 to 15 working days. The product page says which, and shows the date it will arrive by before you pay.

#### Do you offer installation?

Yes, on 111 of the 119 products here. The crew deliver it, build it, put it where you want it and take the packaging away. Installs usually happen within about 10 working days, and the team agree the day with you rather than simply turning up.

#### What warranty does it come with?

Guarantees across this collection run from 2 to 10 years, depending on the product and the part, and the figure is on every product page. Structure, mechanism, electrics, and fabric and foam are often covered for different lengths of time. If something fails inside the warranty, report it from your order page and we deal with the manufacturer for you.

#### Can I see it in 3D?

87 of the 119 products in this collection have a 3D model on the page rather than only photographs. The viewer spins the actual model, and changing a colour or a size on the page changes the model with it, which is worth doing before committing a whole room to a finish.

#### Can I change my mind after ordering?

On stocked items, yes: tell us within 14 days of receiving them and raise it from your order page, with the goods unused and back in their packaging. 22 of the 119 products here are made to order, though, and those cannot be cancelled once acknowledged or returned because you have changed your mind. Each product page says which it is before you buy.

#### Can you quote for a whole office?

Yes. For twenty items or more, or anything with a complication like a mezzanine or a lift that argues back, we plan the job and give you one quote covering the goods, delivery and installation. Ring 0208 138 0512 or email hi@deskwell.co.uk with a rough list or a floor plan.

#### Do I have to be a business to buy from you?

Yes. Checkout asks you to confirm that you are buying for your business, trade or profession rather than as a consumer, and it asks for a company name. That is why prices are shown without VAT and why the terms read the way they do. Sole traders and home-based businesses count, and so does an employer buying a desk for somebody working from home.

#### Do your prices include VAT?

No. Every price on the site is shown excluding VAT, because most of our customers reclaim it. VAT is added at checkout and the total you actually pay is on screen before you confirm anything. A VAT invoice follows once the order is complete. Our VAT number is GB 525 3667 81.

#### How do I pay?

Payment is due in full when you order, and the methods available to you are shown at checkout. If you pay by bank transfer, your order is not accepted and the lead time does not start until cleared funds reach our account, so it is worth sending it the same day.

#### Can I pay on account, or on 30 day terms?

No. We take payment before the order goes to the supplier, so there is no credit account to open and no application to fill in. It keeps our prices where they are, and it means nothing is waiting on a credit check while you are waiting for furniture.

#### Can I put a purchase order number on the order?

Yes. There is a Purchase Order Number box at checkout, and what you type there carries through to the paperwork so your accounts team can match it up.

#### Do I need an account to order?

No, you can check out as a guest. You will still be able to see the order afterwards: go to Track Order, give the order number and the delivery postcode, and you get the same order page an account holder sees, with the same buttons for returns, cancellations and damage reports. Making an account simply saves typing the address again next time.

#### How much is delivery?

Standard delivery is free on everything, whatever the size of the order. The paid options are upgrades on top of that: express, pre-assembled and installation, each priced per item and shown on the product page before you add anything to the basket. Where an option is not shown on a product, it is not available for that product.

#### Do you deliver everywhere in the UK?

We deliver across mainland UK. A number of postcodes sit outside the standard service: Northern Ireland, the Scottish Highlands and Islands, the Isle of Man, the Channel Islands, the Isle of Wight and the Isles of Scilly. We can usually still get furniture to those places, but it has to be quoted rather than booked from the site, so ring 0208 138 0512 or email hi@deskwell.co.uk before you order.

#### Will the delivery crew bring it inside?

Standard delivery is to the door, flat-packed. If you want it carried in and built, choose pre-assembled delivery or installation on the product page. Whichever you pick, the crew ring roughly 30 to 60 minutes before they arrive, so you are not waiting by the window all morning.

#### Can I change my delivery date?

Yes, but not on the day. Our courier partner Furdeco plan their routes in advance, so the three hour slot cannot be moved once the van is out. To rebook for another day, ring Furdeco on 0121 285 5255 with your tracking number and pick a time that suits you. Larger deliveries and installations get a call from our logistics team first anyway, so the day is agreed with you rather than sprung on you.

#### Can I tell the driver how to find us?

Yes, and it is worth doing. There is a box on the delivery step at checkout, 500 characters, for anything the crew needs to know: where a lorry can park, which floor you are on and whether there is a lift, loading bay hours, a gate code, a one-way system the satnav has never heard of, and who to ask for. It travels with the order rather than sitting in a note at our end. It cannot be edited once the order is placed, so if something changes, ring 0208 138 0512 with your order number.

#### What happens if I miss the delivery?

The courier team will contact you to arrange another date, or you can ring Furdeco on 0121 285 5255 with your tracking number and rebook it yourself. Worth avoiding if you can: a failed delivery costs from £10 an item, plus storage if the order has to go back to a warehouse. A gate code in the delivery instructions box costs nothing.

#### Can you take the old furniture away?

Yes, we run a removal and recycling service, quoted per job. It has to be booked before delivery day, because the crew can only take away what they have been booked and equipped to take. Tell us what is going when you order and the swap happens in one visit rather than two.

#### Can I return something?

Tell us within 14 days of receiving it and we will look at it. Go to your order page, either signed in or through Track Order with the order number and delivery postcode, and raise the return there. The goods have to be unused and back in their original boxes, or packed well enough to survive the journey. If you send them back yourself there is no handling charge at all and carriage is at your cost. If you would rather we collected, we may charge up to £35 an item, and we tell you the figure before we collect. Anything you paid for on top, like express delivery or installation, is not refunded, because those services were already carried out.

#### Can I cancel an order?

Ask as soon as you can, from your order page. Before anything is dispatched we can often cancel it, though where costs have already been incurred with the supplier we may deduct those before refunding the balance. Once something has been dispatched it becomes a return rather than a cancellation. Made-to-order items cannot be cancelled at all once we have acknowledged them.

#### Something arrived damaged. What do I do?

Tell the delivery crew at the door. They note it down and photograph it, and that record is what settles the claim with the carrier later. If you turn the delivery away because of the damage, the crew take the goods with them and we arrange a replacement. If you only spot it after they have gone, open your order, press Report a problem and send photographs, up to six on one report. Do it within five days: carriers stop entertaining a claim once a delivery is more than a few days old. A damage report is counted separately from a return, so a breakage does not use up your 14 days.

#### How do I track my order?

A confirmation email lands as soon as you order, and the moment it is on its way you get a dispatch email with a full tracking link. You can also go to Track Order at any time with your order number and the delivery postcode. Your order number starts with DW.

#### Is everything on the site actually in stock?

Anything out of stock is hidden from the listings, so if you can see it and add it to a basket, we can get it. The exception is made-to-order items, which are not held in stock by design: they are built for you after you order, and their pages say so.

#### How do I get hold of a person?

Ring 0208 138 0512, email hi@deskwell.co.uk, or use the live chat on the site. If it is about an existing order, have the order number to hand and it will be quicker.

#### Who are Deskwell?

Deskwell Limited, company number 17332661, VAT number GB 525 3667 81, registered at 22 Blackwall Basin Moorings, 1 Myers Walk, Canary Wharf, London E14 5GT. We sell contract office furniture to businesses of any size, from a single home-office desk to a floor of workstations.