# Orlena High Back Ergonomic Task Operator Chair

> High back ergonomic task chair where every key dimension adjusts independently: seat height, seat depth, backrest height, lumbar support and tilt. Optional headrest, optional height adjustable arms…

- URL: https://deskwell.co.uk/orlena-high-back-ergonomic-task-operator-office-chair
- Type: Product
- Last updated: 2026-09-14
- Price: £149.00 ex. VAT to £266.00 ex. VAT, by choice
- Availability: In stock (15539 across 164 combinations)
- 3D model: Yes - 164 of 164 variations, plus the base product
- Photographs: 4
- Supplier: Dynamic Office Solutions

## Description

above

The Orlena task chair shown in its frame and colour options

High back ergonomic task chair where every key dimension adjusts independently: seat height, seat depth, backrest height, lumbar support and tilt. Add optional height adjustable arms and a pivoting headrest, a 120kg weight capacity and 21 upholstery colours, and the chair is set to the person rather than the person to the chair.

#### Every adjustment, independent

Most task chairs give you a seat height lever and call it ergonomic. The Orlena separates everything out. The seat and backrest tilt independently, so you can open the back angle without tipping the seat. A ratchet mechanism raises and lowers the backrest itself, the lumbar support then adjusts for height within it, and a seat slide moves the seat depth between 48cm and 53cm so longer or shorter legs get full support without pressure behind the knees. Gas height adjustment from 46cm to 54cm finishes the job. Ten minutes of setting up buys years of sitting properly.

#### Arms and headrest, only if you want them

Choose the Orlena with or without armrests: the multi adjustable option moves for height between 65cm and 72.5cm with sliding pads, keeping shoulders relaxed and elbows level with the desk, and the arms come off entirely if you prefer to pull right under the worktop. An optional headrest, height adjustable and pivoting, adds proper neck support for anyone who works reclined or spends long stretches on calls.

#### Upholstery to suit the office

Keep it classic in black fabric, or choose from 20 bespoke colourways: the hard-wearing Rivet collection, Quest made with yarn from recycled plastic bottles, and brighter shades from Senna Yellow to Tansy Purple. The backrest can be upholstered in black for a smart two-tone look or in the matching colour throughout.

#### Right for your business

This high back ergonomic task operator chair suits anyone taking workstation ergonomics seriously without a statement-chair budget: busy offices standardising on one adjustable chair for every build and height, home workers keeping proper hours, and teams replacing tired task seating. One clear price, full specifications on the page, and no sales calls required.

Seat and height adjustment

- **Gas seat height adjustment, 46cm to 54cm.** A wide range that sets feet flat and thighs level for shorter and taller users alike.
- **Seat slide with a 48cm to 53cm depth range.** Slide the seat forwards or back so legs of any length get full support without pressure behind the knees.
- **47cm wide upholstered seat.** A comfortable sitting area in hard-wearing fabric over a polypropylene shell.

Backrest and posture support

- **Ratchet height adjustable backrest, 45cm wide.** Raise or lower the whole backrest between 55cm and 79cm so support lands exactly where your back needs it.
- **Height adjustable lumbar support.** Position the lower back support precisely to reduce strain over long periods of sitting.
- **Independent seat and back tilt mechanism.** Set the seat angle and back angle separately for a recline that fits how you actually sit.

Arms and headrest

- **Optional multi adjustable armrests.** Height adjusts from 65cm to 72.5cm with sliding pads, and the arms remove entirely if you prefer none.
- **Optional height adjustable, pivoting headrest.** Proper neck support for reclined working; choose the chair with or without.

Size, capacity and usage

- **65.5cm wide, 62cm deep footprint.** Full ergonomic adjustment in a chair that still fits a normal workstation.
- **120kg maximum weight capacity.** A sturdy rating comfortably above the budget task chair standard.
- **Recommended for 8 hour use.** Built and rated for the full working day, day after day.

Guarantee

- **3 year guarantee on mechanical components, 2 years on fabric and foam.** Long cover on the adjustments that make the chair worth having.

Part of our [computer and task chairs](https://deskwell.co.uk/shop/categories/computer-task-chairs) range, with more posture-friendly options among our [ergonomic office chairs](https://deskwell.co.uk/shop/categories/ergonomic-office-chairs).

Easily find your perfect recline position with the tilt adjustment feature, allowing for a comfortable and supportive seating experience throughout the day.

Seat Angle Adjustment

The seat angle tilting through its range

Achieve the perfect back support with the tilt adjustment on the backrest, designed to fit your unique posture needs.

Backrest Tilt Adjustment

The backrest reclining through its tilt range

Adjust the seat depth with the seat slide feature to accommodate your leg length and ensure proper support.

Seat Slide

The seat sliding forward and back to change seat depth

Achieve the perfect back support with the ratchet height adjustment, designed to fit your unique posture needs.

Height Adjustable Ratchet Backrest

The backrest ratcheting up and down

Adjust your lower back support with a height adjustable lumbar feature, allowing you to position the support exactly where you need it for improved posture and personalised comfort.

Height Adjustable Lumbar Support

The lumbar support moving up and down the backrest

Easily adjust the armrests to reduce strain on your shoulders and arms, promoting a more ergonomic working posture.

Optional Adjustable Armrests

An armrest raising and its pad sliding

Customise your comfort with the height adjustable headrest, providing superior neck support and allowing you to maintain proper posture throughout your workday.

Optional Adjustable Headrest

The headrest adjusting for height and angle

Enjoy a bespoke look with high-quality fabric finishes, available in a wide selection of colours to suit any interior scheme.

Make it Bespoke

The chair shown in the range of upholstery colours

Effortlessly customise your seating height with the gas height adjustment, ensuring ergonomic comfort and support for every user.

Gas Height Adjustment

The seat raising and lowering on its gas lift

## Variations

| Choice | SKU | Price | Stock | 3D model |
| --- | --- | --- | --- | --- |
| With Headrest, No Arms, Black, Black | OP000382 | £161.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Bergamot Cherry, Black | KCUP4885 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Bergamot Cherry, Matching Colour | KCUP4905 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Ginseng Chilli, Black | KCUP4886 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Ginseng Chilli, Matching Colour | KCUP4906 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Maringa Teal, Black | KCUP4887 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Maringa Teal, Matching Colour | KCUP4907 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Myrrh Green, Black | KCUP4888 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Myrrh Green, Matching Colour | KCUP4908 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Crab, Black | KCUP4897 | £190.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Crab, Matching Colour | KCUP4917 | £242.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Kelp, Black | KCUP4898 | £190.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Kelp, Matching Colour | KCUP4918 | £242.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Limpet, Black | KCUP4899 | £190.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Limpet, Matching Colour | KCUP4919 | £242.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Mussel, Black | KCUP4900 | £190.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Mussel, Matching Colour | KCUP4920 | £242.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Salt, Black | KCUP4901 | £190.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Salt, Matching Colour | KCUP4921 | £242.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Shell, Black | KCUP4902 | £190.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Shell, Matching Colour | KCUP4922 | £242.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Shrimp, Black | KCUP4903 | £190.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Shrimp, Matching Colour | KCUP4923 | £242.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Whelk, Black | KCUP4904 | £190.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Quest Whelk, Matching Colour | KCUP4924 | £242.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Rivet Tensile, Black | KCUP4896 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Rivet Tensile, Matching Colour | KCUP4916 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Rivet Forge, Black | KCUP4893 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Rivet Forge, Matching Colour | KCUP4913 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Rivet Fuse, Black | KCUP4894 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Rivet Fuse, Matching Colour | KCUP4914 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Rivet Quench, Black | KCUP4895 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Rivet Quench, Matching Colour | KCUP4915 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Senna Yellow, Black | KCUP4889 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Senna Yellow, Matching Colour | KCUP4909 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Stevia Blue, Black | KCUP4890 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Stevia Blue, Matching Colour | KCUP4910 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Tabasco Orange, Black | KCUP4891 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Tabasco Orange, Matching Colour | KCUP4911 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Tansy Purple, Black | KCUP4892 | £182.00 ex. VAT | 94 | Yes |
| With Headrest, No Arms, Tansy Purple, Matching Colour | KCUP4912 | £219.00 ex. VAT | 94 | Yes |
| With Headrest, Height Adjustable Arms, Black, Black | OP000383 | £184.00 ex. VAT | 94 | Yes |
| With Headrest, Height Adjustable Arms, Bergamot Cherry, Black | KCUP4925 | £206.00 ex. VAT | 94 | Yes |
| With Headrest, Height Adjustable Arms, Bergamot Cherry, Matching Colour | KCUP4945 | £243.00 ex. VAT | 94 | Yes |
| With Headrest, Height Adjustable Arms, Ginseng Chilli, Black | KCUP4926 | £206.00 ex. VAT | 94 | Yes |
| With Headrest, Height Adjustable Arms, Ginseng Chilli, Matching Colour | KCUP4946 | £243.00 ex. VAT | 94 | Yes |
| With Headrest, Height Adjustable Arms, Maringa Teal, Black | KCUP4927 | £206.00 ex. VAT | 94 | Yes |
| With Headrest, Height Adjustable Arms, Maringa Teal, Matching Colour | KCUP4947 | £243.00 ex. VAT | 94 | Yes |
| With Headrest, Height Adjustable Arms, Myrrh Green, Black | KCUP4928 | £206.00 ex. VAT | 94 | Yes |
| With Headrest, Height Adjustable Arms, Myrrh Green, Matching Colour | KCUP4948 | £243.00 ex. VAT | 94 | Yes |

114 further combinations are available on the page itself.

## Specification

| Attribute | Value |
| --- | --- |
| Overall Width | 65.5cm |
| Material (spec) | Fabric & Polypropylene |
| Seat Width | 47cm |
| Back Type | High |
| Arms Included | Optional |
| Seat Slide | Yes |
| Mechanical Components | 3 Years |
| Overall Depth | 62cm |
| Range (spec) | Orlena |
| Seat Depth | 48-53cm |
| Back Width | 45cm |
| Arm Type | Multi Adjustable |
| Seat Depth Adjustment | Yes |
| Fabric & Foam | 2 Years |
| Overall Height (spec) | 101-132cm |
| Seat Height | 46-54cm |
| Back Height (spec) | 55-79cm |
| Arms Removable | Yes |
| Product Weight | 16.5kg |
| Gas Height Adjustment | Yes |
| Height Adjustable Back | Yes |
| Arm Width | 46.5cm |
| Maximum Weight Capacity | 120kg |
| Independent Seat & Back | Yes |
| Arm Height | 65-72.5cm |
| Recommended Usage | 8 hours |
| Adjustable Lumbar Support | Yes |
| Headrest Included | Optional |
| Headrest Type | Height Adjustable & Pivoting |
| Adjustable Headrest | Yes |

## Where it sits

- [Computer & Task Chairs](https://deskwell.co.uk/shop/categories/computer-task-chairs)
- [Ergonomic Office Chairs](https://deskwell.co.uk/shop/categories/ergonomic-office-chairs)
- [Call Centre Furniture](https://deskwell.co.uk/shop/collections/call-centre-furniture)
- [Office Chairs for Back Pain](https://deskwell.co.uk/shop/collections/office-chairs-for-back-pain)
- [Recycled & Sustainable Office Furniture](https://deskwell.co.uk/shop/collections/recycled-sustainable-office-furniture)

## Questions and answers

#### What size is it?

It is 65.5cm wide, 62cm deep and 101cm to 132cm high.

#### What upholstery colours are there?

There are 21: Black, Bergamot Cherry, Ginseng Chilli, Maringa Teal, Myrrh Green, Quest Crab, Quest Kelp, Quest Limpet, Quest Mussel, Quest Salt, and 11 more. The swatch beside each name on the product page is a photograph of the actual cloth, so what you see is what arrives.

#### How much weight will it take?

It is rated to 120kg. Sitting time is rated at eight hours a day, a normal full-time desk shift.

#### How high is the seat?

The seat sits at 46cm to 54cm. It is on a gas lift, set with the lever under the seat. A desk of around 72cm to 74cm suits that range, which is what nearly every office desk is built to. The seat itself is 47cm wide and 48cm to 53cm deep.

#### Does it come with armrests?

Arms are a choice on this one: No Arms or Height Adjustable Arms. Where fitted, they adjust in more than one direction, so width and angle can be set as well as height, and they come off altogether if you would rather do without. Arm height is 65cm to 72.5cm from the floor.

#### Is there proper back support?

Yes, and it adjusts. You can set the support where your own lower back curves rather than where the average back is assumed to curve, which is the difference between a chair that helps and one that nags.

#### Is there a headrest?

That is a choice on this chair: With Headrest or Without Headrest. It adjusts for height and pivots, so the angle is yours to set too.

#### How does the chair adjust?

Four things: the seat height is on a gas lift, the seat and back angles are set independently of each other, the backrest slides up and down to meet your back, and the seat slides forward and back to set the depth. All of it is worked from levers under the seat, and the instructions in the box say which lever does what.

#### Does it come assembled?

It arrives flat-packed as standard, with the instructions and fittings in the box. If you would rather not build it, there are two other choices at checkout. Pre-assembled delivery is £15 an item and it turns up built, ready for you to point at the spot. Installation is £17.95 an item and the crew build it and put it where it is going.

#### How long does delivery take?

This one is made to order, so it is built for you after you order rather than picked off a shelf. Allow 10 to 15 working days. Delivery itself is free. The date it will arrive by is on the page and again at checkout before you pay, counted in working days with weekends and bank holidays already taken out.

#### What warranty does it come with?

It carries the manufacturer's warranty. That covers the mechanism for three years and the fabric and foam for two years. If something fails inside the warranty, report it from your order page and we deal with the manufacturer for you.

#### Can I change my mind after ordering?

This one is upholstered to order in the fabric you choose, so it is built for you and cannot be resold. That means no cancellation once we have acknowledged the order, and no return simply because you have changed your mind. Take a moment over the options before you check out. If it arrives damaged or faulty that is a different matter and your rights are untouched: report it from your order page with photographs and we will put it right.

#### What is a task chair?

The everyday office chair: gas lift, a back that tilts or locks, castors, contract fabric. It covers the broad middle of office life without the price of the specialist ranges. There are 46 of them here from £48, and for most people doing most jobs a well-made one, adjusted properly, does everything needed.

#### What is the difference between a task chair and an ergonomic chair?

Degree rather than kind. A task chair adjusts for height and usually tilt. An ergonomic chair adds independent seat and back angles, adjustable lumbar, seat depth and multi-adjustable arms, so it can be set for one person properly rather than set roughly for anyone. If a chair is shared across shifts, a task chair is often the better buy; if one person sits in it all day, the ergonomic one pays for itself.

#### How should I set one up?

Seat height first, so feet are flat and knees are at about a right angle. Then the desk, or a footrest if the desk cannot move. Then the backrest height so the lumbar curve meets the small of your back, and finally the tilt tension so the chair pushes back without launching you. Most discomfort blamed on a chair is a chair nobody adjusted.

#### Mesh back or fabric back?

Mesh moves air, so it suits people who run warm and rooms that do. Fabric feels softer and warmer and hides wear better. Neither is more supportive by default: that comes from the lumbar and the mechanism, not the material.

#### Are these rated for a full day?

The ones here are rated at eight hours or, on a few models, twenty-four. That rating is on every page, and it is the single most useful number when you are comparing two chairs that look alike.

#### Do you offer installation?

Yes, on everything here. The crew deliver it, build it, put it where you want it and take the packaging away. It starts at £17.95 an item and the exact price is on each product page. Installs usually happen within about 10 working days, and the team agree the day with you rather than simply turning up.

#### Can I see it in 3D?

37 of the 46 products in this category have a 3D model on the page rather than only photographs. The viewer spins the actual model, and changing a colour or a size on the page changes the model with it, which is worth doing before committing a whole room to a finish.

#### Can you quote for a whole office?

Yes. For twenty items or more, or anything with a complication like a mezzanine or a lift that argues back, we plan the job and give you one quote covering the goods, delivery and installation. Ring 0208 138 0512 or email hi@deskwell.co.uk with a rough list or a floor plan.

#### How do I choose an office chair?

Start with how long it is sat in. A chair rated for eight hours is built differently from one rated for two, and the rating is on every product page. Then the person: weight rating, back height and whether the arms need to adjust. Then the room. There are 218 chairs here from £3, so the filters are usually quicker than the scrolling.

#### What does contract seating mean?

That the chair is built to be sat in by different people all day, every day, rather than by one person in the evening. It shows up in the foam, the mechanism and the fabric rub test rather than in the photograph, and it is the reason an office chair costs more than a similar-looking one from a domestic shop.

#### What do the hour ratings mean?

The number of hours a day the maker builds the chair to take. Eight hours is a full-time desk chair. Two to six hours covers visitor, meeting and breakout seating. Twenty-four hours means shift work: control rooms, dispatch desks, anywhere the chair never gets to cool down. Ratings across this category run from two hours to twenty-four.

#### Is there a weight limit?

Every chair has one and it is on the page. Across this category they run from 100kg up to 1200kg. If somebody is near the limit of an ordinary chair, the heavy duty range is built for it rather than being simply a bigger seat.

#### Do I have to be a business to buy from you?

Yes. Checkout asks you to confirm that you are buying for your business, trade or profession rather than as a consumer, and it asks for a company name. That is why prices are shown without VAT and why the terms read the way they do. Sole traders and home-based businesses count, and so does an employer buying a desk for somebody working from home.

#### Do your prices include VAT?

No. Every price on the site is shown excluding VAT, because most of our customers reclaim it. VAT is added at checkout and the total you actually pay is on screen before you confirm anything. A VAT invoice follows once the order is complete. Our VAT number is GB 525 3667 81.

#### How do I pay?

Payment is due in full when you order, and the methods available to you are shown at checkout. If you pay by bank transfer, your order is not accepted and the lead time does not start until cleared funds reach our account, so it is worth sending it the same day.

#### Can I pay on account, or on 30 day terms?

No. We take payment before the order goes to the supplier, so there is no credit account to open and no application to fill in. It keeps our prices where they are, and it means nothing is waiting on a credit check while you are waiting for furniture.

#### Can I put a purchase order number on the order?

Yes. There is a Purchase Order Number box at checkout, and what you type there carries through to the paperwork so your accounts team can match it up.

#### Do I need an account to order?

No, you can check out as a guest. You will still be able to see the order afterwards: go to Track Order, give the order number and the delivery postcode, and you get the same order page an account holder sees, with the same buttons for returns, cancellations and damage reports. Making an account simply saves typing the address again next time.

#### How much is delivery?

Standard delivery is free on everything, whatever the size of the order. The paid options are upgrades on top of that: express, pre-assembled and installation, each priced per item and shown on the product page before you add anything to the basket. Where an option is not shown on a product, it is not available for that product.

#### Do you deliver everywhere in the UK?

We deliver across mainland UK. A number of postcodes sit outside the standard service: Northern Ireland, the Scottish Highlands and Islands, the Isle of Man, the Channel Islands, the Isle of Wight and the Isles of Scilly. We can usually still get furniture to those places, but it has to be quoted rather than booked from the site, so ring 0208 138 0512 or email hi@deskwell.co.uk before you order.

#### Will the delivery crew bring it inside?

Standard delivery is to the door, flat-packed. If you want it carried in and built, choose pre-assembled delivery or installation on the product page. Whichever you pick, the crew ring roughly 30 to 60 minutes before they arrive, so you are not waiting by the window all morning.

#### Can I change my delivery date?

Yes, but not on the day. Our courier partner Furdeco plan their routes in advance, so the three hour slot cannot be moved once the van is out. To rebook for another day, ring Furdeco on 0121 285 5255 with your tracking number and pick a time that suits you. Larger deliveries and installations get a call from our logistics team first anyway, so the day is agreed with you rather than sprung on you.

#### Can I tell the driver how to find us?

Yes, and it is worth doing. There is a box on the delivery step at checkout, 500 characters, for anything the crew needs to know: where a lorry can park, which floor you are on and whether there is a lift, loading bay hours, a gate code, a one-way system the satnav has never heard of, and who to ask for. It travels with the order rather than sitting in a note at our end. It cannot be edited once the order is placed, so if something changes, ring 0208 138 0512 with your order number.

#### What happens if I miss the delivery?

The courier team will contact you to arrange another date, or you can ring Furdeco on 0121 285 5255 with your tracking number and rebook it yourself. Worth avoiding if you can: a failed delivery costs from £10 an item, plus storage if the order has to go back to a warehouse. A gate code in the delivery instructions box costs nothing.

#### Can you take the old furniture away?

Yes, we run a removal and recycling service, quoted per job. It has to be booked before delivery day, because the crew can only take away what they have been booked and equipped to take. Tell us what is going when you order and the swap happens in one visit rather than two.

#### Can I return something?

Tell us within 14 days of receiving it and we will look at it. Go to your order page, either signed in or through Track Order with the order number and delivery postcode, and raise the return there. The goods have to be unused and back in their original boxes, or packed well enough to survive the journey. If you send them back yourself there is no handling charge at all and carriage is at your cost. If you would rather we collected, we may charge up to £35 an item, and we tell you the figure before we collect. Anything you paid for on top, like express delivery or installation, is not refunded, because those services were already carried out.

#### Can I cancel an order?

Ask as soon as you can, from your order page. Before anything is dispatched we can often cancel it, though where costs have already been incurred with the supplier we may deduct those before refunding the balance. Once something has been dispatched it becomes a return rather than a cancellation. Made-to-order items cannot be cancelled at all once we have acknowledged them.

#### Something arrived damaged. What do I do?

Tell the delivery crew at the door. They note it down and photograph it, and that record is what settles the claim with the carrier later. If you turn the delivery away because of the damage, the crew take the goods with them and we arrange a replacement. If you only spot it after they have gone, open your order, press Report a problem and send photographs, up to six on one report. Do it within five days: carriers stop entertaining a claim once a delivery is more than a few days old. A damage report is counted separately from a return, so a breakage does not use up your 14 days.

#### How do I track my order?

A confirmation email lands as soon as you order, and the moment it is on its way you get a dispatch email with a full tracking link. You can also go to Track Order at any time with your order number and the delivery postcode. Your order number starts with DW.

#### Is everything on the site actually in stock?

Anything out of stock is hidden from the listings, so if you can see it and add it to a basket, we can get it. The exception is made-to-order items, which are not held in stock by design: they are built for you after you order, and their pages say so.

#### How do I get hold of a person?

Ring 0208 138 0512, email hi@deskwell.co.uk, or use the live chat on the site. If it is about an existing order, have the order number to hand and it will be quicker.

#### Who are Deskwell?

Deskwell Limited, company number 17332661, VAT number GB 525 3667 81, registered at 22 Blackwall Basin Moorings, 1 Myers Walk, Canary Wharf, London E14 5GT. We sell contract office furniture to businesses of any size, from a single home-office desk to a floor of workstations.